Riverwalk Casino Hotel

Margaret 

on Expedia

2 years ago

Still letting people smoke in the casino. Their “restaurant “ wasn’t really a restaurant. It was prepackaged fast food on non-recyclable plates and cups and tiny plastic water bottles. The coffee pot in the room didn’t match the pods that were in there to use. And they couldn’t change it because there was no one in housekeeping. 

Richard 

on Expedia

2 years ago

Well for start, we booked a si gle ki g deluxe thru expedia, however, so.ehow it got changed to a double queen. Thats probably not tbe casinos fault. As for the stay itself, it was ok. The fire alarm went off in our room for no reason. Staff was quick to investigate and tey to fix it. There was not any othe room to move us to. Ended up leaving the smoke dete tor unoperationable for the night. Biggest co.plaint was the beds were hard as concrete. O ly slept maybe 3 hours and that was off and on 

DANIEL 

on Expedia

2 years ago

The staff at the registration was very nice, but they had no record of my reservation. Had to shiw them my Travelocity email. 

Robert 

on Expedia

2 years ago

check in was fine. We came back from a long day of doing tourist stuff and go to the bar at the casino for a couple of drinks before going to bed at the hotel on the property. We started playing and each ordered a cocktail. About 20 minutes later, we went to order another one and was told we could only have 1 cocktail every 40 minutes. We were only going to have 2 each and walk to our room. The bartender was rude the way he said it and that ended our evening. The room had barely warm hot water, The bed was very hard and made... read more

Maria 

on Expedia

2 years ago

Toilets were dirty not clean. When I asked them to fix it the problem was not resolved 

Lisa 

on Expedia

2 years ago

Smoking was allowed in the casino, the smell and fog was enough to make one extremely nauseous.