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Road Runner Sports

4.5

About this business

For over 35 years, Road Runner Sports has been the expert in helping you find the best fitting running, walking and training shoes. Run in to experience the PERFECT FIT ZONE and its ground-breaking fit analysis that reveals your perfect-fitting shoes, performance socks & custom made insoles. Become a part of our VIP Family and you'll receive amazing benefits; 10% instant savings every day, earn 5% in Rewards Cash on every purchase and test run your gear for 90 days with your Perfect Fit Promise. We're also deeply rooted in o... read more

Location details

5553 Copley Dr, San Diego, CA, 92111, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.54,952 reviews
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Melissa Overland-Mckay's profile image
Melissa Overland-Mckay 
5 years ago

I just had THE WORST customer service experience EVER at Road Runner on Copley Drive in San Diego. I am so annoyed, frustrated and disappointed in this company ! Not only was I pushed off, skipped over and ignored 1, 2 no 3 times !! The staff there was horrible .... I walked in barley noticed... was approached by check in guys who said “you will be next I have someone for you right now” then as I waited I saw two employees approach him and look over at me and say oh I’m busy. Pushed off # 1 next I was approached by the foot ... read more

Zac Mikles's profile image
Zac Mikles 
6 years ago

they keep charging my sister's credit card for my husband's membership even after being told to stop. additionally they don't answer any of their phone numbers even when you sit on hold for 20+ minutes 

Jim Foti's profile image
Jim Foti 
6 years ago

I have bought 5 pairs of shoes and in inserts. The price is a little more than some other stores, but they have a great variety. The problem is they have no customer service. After 4 months one pair of the five shoes has stretch out where you can walk in them. I ask if they would warranty them.. Their response is they on have 90 day warranty. If you bought them any where else Walmart, Target, costco etc they all have customer satifaction. I spent $500 for the last 2 pairs with insole's and they don't care. Your bett... read more

Caroline Bell's profile image
Caroline Bell 
6 years ago

All I need to say is this: If you google “road runner VIP membership charge” you’ll find dozens of complaints about the “business” fraudulently charging people for their membership program. Unfortunately I am just one of many people this has happened to. 

Scott Gross's profile image
Scott Gross 
6 years ago

I am a vip member and I can not get them to answer there phones. So they can find my LOST ORDER!!!!!!!!!!!!!!! 

Elizabeth Bagalawis's profile image
Elizabeth Bagalawis 
6 years ago

Price are too expensive specially for a used one. 

Fernando Flores's profile image
Fernando Flores 
7 years ago
Susann Cantu's profile image
Susann Cantu 
8 years ago
Azael Prlta's profile image
Azael Prlta 
8 years ago

Frequently asked questions about Road Runner Sports

How is Road Runner Sports rated?

Road Runner Sports has a 4.5 star rating with 4,952 reviews. 

When is Road Runner Sports open?

Road Runner Sports is open now. It will close at 7:00 p.m.