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Rockwood Apartments
- Apartments
- Newark, DE
About this business
Location details
3525 Rockwood Rd, Newark, DE, 19702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RUDE+NOISE+OUTDATED APPLIANCES+ROACHES+CRAZY FINAL SETTLEMENT. Stayed here for only 3.5 months, thankfully I am out of this place. RUDE+NOISE+OUTDATED APPLIANCES+ROACHES+CRAZY FINAL SETTLEMENT. Stayed here for only 3.5 months, thankfully I am out of this place. Incredibly Rude manager Robin. this is the worst place I have stayed in the past 6 years (2 states, 4 luxury apartments). Firstly its not worth the money you pay. Everything in the unit is just cheap although its a new phase. The fridge door doesn't close on its own, ... read more
Business response:
Thank you for your feedback. We would like the opportunity to investigate your feedback further. Please could you contact me at corporate@pettinaro.com or call our corporate office at 302-999-0708. We’ll work with you to clarify any move out charges that were assessed and resolve any issues as quickly as possible. We are sorry that your experience didn’t quite match your expectations. We would love to know what we could have done differently to deliver a better experience next time. -Kind Regards
Incredibly Rude Management Staff in the rental office are disrespectful and abrasive. Every interaction with staff has been negative with staff speaking down to me, a paying resident. I have discouraged friends and family from signing a lease here and will continue suggesting they find other friendlier neighborhoods.
Business response:
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations or ours. It was an uncommon instance and we’ll do better. Please feel free reach out to corporate@pettinaro.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. -Kind Regards
Worse Decision I ever made I moved into the new buildings and have had nothing but problems. The office didn't have the right keys for me on move in day which created at least a 1 hour delay to just get into the apartment. The electrical wiring came loose in the wall and killed power to my living room, the Verizon service was not hooked up to the building even though I was told it was (3 week wait for the service to be completed then 5 hours of having Verizon at my apartment to get service connected) and the Verizon tech had... read more
Business response:
Thank you for your valued feedback on your new apartment. I am sorry for the delay in response. From my understanding our Director of Operations was in touch with you, I just wanted to reach out and make sure everything has been taken care ok. Thank you for your understanding and calling Rockwood home.
Frequently asked questions about Rockwood Apartments
How is Rockwood Apartments rated?
Rockwood Apartments has a 3.2 star rating with 205 reviews.
When is Rockwood Apartments open?
Rockwood Apartments is closed now. It will open at 8:30 a.m.