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Rogers & Hollands Jewelers

4.8

About this business

Location details

7501 West Cermak, 102, North Riverside, IL, 60546, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.8419 reviews
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Celly V.'s profile image
Celly V. 
rating
9 years ago

Highly recommend Rogers & Hollands for any future purchases you need to make! Victor was SO helpful, helped my boyfriend and I pick out a beautiful ring, I'm beyond excited and extremely happy with our purchase! Well for sure be back for anything else we may need!! 

Maria R.'s profile image
Maria R. 
rating
9 years ago

Love this place! They treat you like family and take the time to explain things and show you the diamond. Thank you so much for your help Victor and Alex! 

Diana R.'s profile image
Diana R. 
rating
10 years ago

I love going to this store Victor and the staff here are very enjoyable to deal with alway helpful and eager to please !. And the music is great here.Victor helped my fiancé and I pick out the perfect engagement & wedding rings his selection he showed us was very nice but he was observant in what I liked and found the perfect ring ! We are very pleased thank you 

SANDY E.'s profile image
SANDY E. 
rating
10 years ago

Victor, Daisy, and Kasha did an amazing job at doing everything possible to keep me happy after having some issues with my engagement ring (manufacturer issues). I will most definitely be back. 

Floyd B.'s profile image
Floyd B. 
rating
12 years ago

went in to pay on a bill and get my bracelet fixed, the ladies got to chit chatting about the reality program Love and Hip Hop, and then Victor chimed in, not only is he well knowledgeable about the best quality of diamonds and styles that match uniquely with the customer, but he also keeps updated on the happenings in the lives of the reality stars. The whole team made our experience enjoyable and it's easier to spend money with service you care for. Looking forward to new Rings, earrings, bracelets, and watches! 

Sharona D.'s profile image
Sharona D. 
rating
12 years ago

This was absolutely the best jewelry store that I've ever been too. My roommate and I went to look at rings yesterday and Victor and Deisy had the best customer service of about 6 stores that we visited. They didn't just try to sell us rings. They educated us, were honest, friendly, and they were able to give us exactly what we were looking for. They sell higher end jewelry than most stores, but you get what you pay for. I would recommend this store and Victor & Deisy to anyone. 

Sabrina M.'s profile image
Sabrina M. 
rating
13 years ago

My husband and I were shopping for engagement rings when we decided to stop in and browse, but we had no intention of actually making such an important purchase through a mall chain store. We were no strangers to jewelry stores and sales pitches so we were not starry eyed buyers. Immediately upon entering the store we were approached by Tanya who was polite and not at all pushy and extremely helpful. We were very specific about what we wanted and very firm with our budget. Tanya was not only willing to work with us, but ... read more

Alex H.'s profile image
Alex H. 
rating
a year ago

If it could be 0 I'd give them 0 stars. We ordered earrings from them that showed up not even matching and the earring backs do not stay on. We messaged them about getting them replaced and every time they take 3-5 business days to respond, which quickly ticked down our window to return them. They found replacement earrings to send back, but did not make sending our copy back easy. They finally sent us a label after they expected for them to be back. I explained that they did not send the label in a timely manner and asked i... read more

Jose B.'s profile image
Jose B. 
rating
10 years ago

Terrible experience with them and theyre stupid policies, i bought an engagement ring for my fiancé, when we went to get it sized according to the manager i would have to wait six weeks to get it back, which made us change plans for our engagement photo shoot. The only EXCUSE they had was that it was because i bought the extended warranty and it would be voided it was done there or at theyre local shop, i really regret buying the ring there. All they had for me was sorry sorry sorry, yeah im sorry i bought it there!!! By th... read more

Business response:

Hi Jose, Thank you very much for reaching out to us on Yelp and letting us know you're having these difficulties with your warranty and the sizing. We take our guest reviews very seriously and would appreciate the opportunity to speak with you directly and work to make this right. Would you please take a moment to send us your contact telephone number via private message so we can get in contact with you as soon as possible to resolve this? 

Frequently asked questions about Rogers & Hollands Jewelers

How is Rogers & Hollands Jewelers rated?

Rogers & Hollands Jewelers has a 4.8 star rating with 419 reviews. 

When is Rogers & Hollands Jewelers open?

Rogers & Hollands Jewelers is closed now. It will open at 11:00 a.m.