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Roots Management Florida Office
- Mobile Home Parks
- Tampa, FL
About this business
Location details
17413 Bridge Hill Ct., Tampa, FL, 66347, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My community was bought out by vineyards a year ago, since then we've only faced price raising and ridiculous rull changes. It is impossible to get ahold of anyone let alone get anything resolved. Calling the office multiple times, reaching out to multiple people within the company just to be ignored. If I could leave 0 stars I would.
RIDICULOUS HOW THE PEOPLE ARE TREATED. **** OF CLOVER HAS A DRUG ISSUE, SOMEONE RARELY IN OFFICE, NO MAINTENANCE AND ALMOST IMPOSSIBLE TO GET REQUESTS TAKEN SERIOUSLY FOR HELP.TOOK OVER 2 DAYS, TWO DAYS TO GET SEPTIC ON SCHEDULE TO HOPEFULLY GET SEPTIC PUMPED AND MANAGEMENT WHEN ASKED HOW SHE WOULD FEEL IF IT WERE HER CHILDREN WITHOUT CLEAN WATER TOLD ME SHE TECHNICALLY HAD 14 DAYS TO HANDLE THE SEPTIC. CLASSY I TELL YA. ABSOLUTELY NOT PEOPLE I WANT TO KNOW AND **** SURE DO NOT WANT MAKING RULES WHERE I OWN**** MY PROPERTY. ... read more
Business response:
It is regrettable that you've faced challenges during your time in our community. Your feedback is crucial, and we appreciate your honesty. Please know that we take these matters seriously, and we are actively addressing the maintenance and inspection issues you've highlighted. Your septic was reported to us on December 28th, 2023, and it was completed December 29th, 2023. We apologize that the third-party septic companies were booked out until January 2nd. However, after some great time they agreed to rush our emergency and... read more
They are scammers! Crooks! Stay away from them! They will make you get rid of all of your outdoor belongings, charge you extra for everything, will ALWAYS side with management, and there is no way to contact them. STAY AWAY!
******************* ******* *******. No one in office for two weeks. Time for statement for rent was late, not an itemized state ment just amount of rent. Some thing is wrong. We cannot get in contact with anyone. ****************************
Business response:
Hi ******************* manager was at a company training session for one week, then unfortunately the community manager was ill and couldn't be in the office the following week. We understand this was not the most ideal situation for our residents, but the community manager is back in the office and things should be back to normal. Please let us know if you need any assistance and the community manager will be happy to assist you.
Quail Ridgein Northport, Country Manor which used to be ************* in ********** and Country Living aka *************** in ********** are property of VYM. All the mobile homes are in need of gutting, from the roof to the insulation in the floor. *** lived out there long enough to see 3 owners. Only person made sure the parks were kept up was Ms. ****** Now theres no maintenance, it takes 2 weeks to a month to get repairs, thats if the owners in ((****)) feel like it should be repaired.When the now owners came in last year... read more
I am a former resident of *********** Acres. I own my mobile home, but rent the lot it sits on. My family moved in May to a permanent home but have not been able to get in touch with management to transfer the lot fees and lease, despite trying since our offer on the house was accepted in April, and despite having a buyer ready to purchase my mobile home. So, Ive been having to pay lot fees on an empty piece of property because I cannot get in contact with anybody in local OR regional management. I just want my problem resol... read more
They a racist ,prejudice they make false charges on ppl refuse lease,s and try take homes from low income ppl and make them homeless they need investigated by law for ******* ***********
Business response:
Hello *****, I am unsure of which community you have had problems with. I could not find you listed as a resident at any of our communities. I did send you and email requesting some specific about the situation. We would really like to find out what happed and try to resolve this with you. Please respond to my email so we can fix this.
I moved in Nov. 2022 to MHC and was told that repairs would be made to the trailer. I was pregnant at the time and did not want added stress so I was patient with all I have endured with maintenance requests, so much so my father was fixing things on the trailer due to non compliance from maintenance. No mailbox has ever been provided after several requests. I am presently on maternity leave and have requested for a month that electrical outlets be fixed as all 3 children are home with me and I have a child who crawls who is... read more
Business response:
Hello ********, It is unfortunate that you are having troubles in our community. We have addressed this with our community manager. We are disappointed to lose you as a tenant. We will also forward your issue on to the Regional. Please feel free to reach out to me personally if you choose to do so.
I live in ********************** MHC in ************ **. I have made several complaints to the on-site office manager as well as to Ms Jamie B*****about neighbors who are constantly feeding a very large number of feral cats in the neighborhood. These animals have caused a considerable amount of damage to the underpinning of the trailer i live in as well as scratches all over my car. These animals are leaving their p*** and urine all over my yard so much so i refuse to sit outdoors because the smell is so bad. These neighbors... read more
Business response:
We understand how frustrating it can be to deal with feral cats. I can assure you that the manager has issued violations to the tenants who are feeding the cats and she has also reached out to animal control. Animal control cannot remove the cats. However, the manager is taking further actions against the tenants with continued violations. Thank you for understanding this process will take time to resolve and thank you for your patience while we work through it.
Frequently asked questions about Roots Management Florida Office
How is Roots Management Florida Office rated?
Roots Management Florida Office has a 1.1 star rating with 91 reviews.
When is Roots Management Florida Office open?
Roots Management Florida Office is closed now. It will open tomorrow at 9:00 a.m.