This profile has been claimed by the business owner or representative.
Roots Management Florida Office
- Mobile Home Parks
- Tampa, FL
About this business
Location details
17413 Bridge Hill Ct., Tampa, FL, 66347, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been living in my trailer for over a year, in that year I have had to deal with 5 different property managers. The first one took my deposit money in November 2020 and kept giving me the run around for 6 months before a 3rd property manager finally gave me a trailer(not even the trailer I originally signed a least for). The 2nd property manager was also taking peoples money and giving out false promises to move in their homes and every time I visited the office to check on progress it smelled like marijuana in the off... read more
Business response:
Hello *******, Thank you for expressing your concerns. It is unfortunate, that you have fallen under hard times. We wish you the best in recovery and are sorry for you loss. The turnover in managers at this community has stopped. We now have a great manager who is more than happy to work with you. It is my understanding that she did take your partial payment of a money order on the same day that you posted this negative review. She also provided you with information on an assistance program you could reach out to for future ... read more
They ran my credit AFTER the property was already unavailable, I asked for my application fee back since the home wasnt available and they didnt even take the money from my account until after I asked for the money back. Unsure why they would even run my credit for absolutely no reason, I would understand if the home was available. This is my first time trying to rent a home since I currently own my home, just wanted to be in a different area. So far this was an absolutely horrible experience, and scam. Dont apply with them ... read more
Business response:
Hello Klorissa, I checked into this for you. I can see why you would be upset if we had run the application after telling you the home was unavailable. I found that you applied through our online application process and the application was denied due to background check. I believe this is why you were told it was unavailable. The application fee is automatically processed when you submit your application online, there must have been a delay in this charge hitting your account.
Do not rent or buy from this company. I moved into *********************** a little over 2 months ago. There are issues including bed bugs ,electrical and flooring problems that they told me they would fix but never did. When I found bed bugs and told them I was moving out I asked for my deposit back and they told me no. I had sparks shooting from my plugs was unable to use my stove and my floor was split in half. I kept being told they were gonna fix the issues but never did. The company itself is a joke and are nothing but... read more
Don't rent or buy if this company is involved they bought a property that I have lived in for 6 years and its horrible. It has gone way down hill I feel like I am living in the slums. They hired a property manager that use to work there before for another company the other company let him go and this company brought him back and it is looking like their before pictures not to mention if you look at the job description of a property manager on their website the property managers do not do what is in the job description. Also ... read more
I HAVE NEVER BEEN BEHIND IN RENT AND HAVE PROOF WAY BACK TO 2020 BUT MY STATEMENT FOR ***** SAYS I OWE A ****** BACK PAY, I HAVE TRIED CALLING MANAGEMENT OFFICE FOR 5DAYS WITH THE ***** GOING 1 RING AND SAYING MAILBOX IS FULL, I HAVE SENT 3 E-MAILS TO MANAGER ********************** IN WHICH I HAVE NOT RECEIVED A REPLY. BUT, I TRIED PAYING MY RENT MINUS THE 200 TILL I GET PROOF OF WHERE I OWE AND I GET MESSAGE STATING YOU WONT ACCEPT IT. I GUESS THAT MEANS IT IS AUTOMATICALLY PAID THEN???.I LIVE AT ***************
Business response:
Hello ********* ** understand how frustrating that must be to have an unknown charge on your ledger. ** apologize for not having better communication. After researching this, I found that a plumber was called out to unclog your sewer lines due to debris in the lines. ****** indicated that you have spoken to her since this review was posted and she explained the charge to you.
March 29th Meeting with Regional Vice President of Vinyards Management Group I was contacted by phone from the office at ************** after sending an email dated 3/24/2022.The meeting was set for Today 3/29/2022 at 10:00 am it is now 10:04 am that is how long the meeting was.The meeting started with ******* (no last name was given) the regional VP stating she was to give me a chance to address my issues with the rate increase to the residents of the park. I said sure, are you aware that the rates were just increased last ... read more
Business response:
************,We are sorry that you are upset about the rent increases. We understand how increased expenses can affect someone's lifestyle. Unfortunately, as the manager indicated, after Vineyards purchased the park, we made some significant improvements to the property. We did research on your situation and found that the last rent increase on your lot was in *** of 2021 prior to our acquisition. The next rent increase is scheduled for *** of this year. There are other factors that *** contribute to the increased rent, one ... read more
March 29th Meeting with Regional Vice President of Vinyards Management Group I was contacted by phone from the office at ************** after sending an email dated 3/24/2022.The meeting was set for Today 3/29/2022 at 10:00 am it is now 10:04 am that is how long the meeting was.The meeting started with ******* (no last name was given) the regional VP stating she was to give me a chance to address my issues with the rate increase to the residents of the park. I said sure, are you aware that the rates were just increased last ... read more
Business response:
************,We are sorry that you are upset about the rent increases. We understand how increased expenses can affect someone's lifestyle. Unfortunately, as the manager indicated, after Vineyards purchased the park, we made some significant improvements to the property. We did research on your situation and found that the last rent increase on your lot was in *** of 2021 prior to our acquisition. The next rent increase is scheduled for *** of this year. There are other factors that *** contribute to the increased rent, one ... read more
I just purchased a trailer in one of Vineyard parks in May 2021. It was a fixer upper so I was working on it to were I could move into it. While working on it management pulled up in a screeching stop jumps out of his truck starts yelling n cussing telling me that I'm trespassing n no one is moving into this trailer until the back rent was paid. People were coming out onto there porches n in they're yards to watch this man screaming at a disabled 56yr old women. I have no lease signed with or by the park management because I... read more
Company sends unsolicited emails to their residents in hopes of getting them to purchase services through Vivint, which is owned by one of their major investors. Additionally, they have allowed past and present managers to stalk and harass tenants, violated court stipulations and building codes regulations. I bought my home in 2019, signed a 5 year lease for my lot and yet they do not have a physical copy of the document on site or available nor have they provided me a title for my home.
Frequently asked questions about Roots Management Florida Office
How is Roots Management Florida Office rated?
Roots Management Florida Office has a 1.1 star rating with 90 reviews.
When is Roots Management Florida Office open?
Roots Management Florida Office is open now. It will close at 5:00 p.m.