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Roots Management Florida Office
- Mobile Home Parks
- Tampa, FL
About this business
Location details
17413 Bridge Hill Ct., Tampa, FL, 66347, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I currently live in one of the trailer parks in *************** ******* And ******** recently took over this year I have experienced nothing but bad experiences since they took over i recently just went 12 days with a non working furnace. I put in a maintenance request on 11/11/2022 No one came out until 11/15/2022 then the furnace people who came out said it was a maintenance issue it was the ducts under the trailer contacted the office and let them know they sent somebody out on 11/16/2022 to fix the ducts never reached ou... read more
I signed an lease with vineyard management back in March they kept sending me the wrong one which I shouldve took as a warning I didnt just wanted to get my baby and myself out of a bad situation. I moved in April 1st from that day forward all h*** broke loose. The plumbing and sewer was messed up for 3 months . The manager **** at the time seem like she was trying which I thought she was. For months I couldnt wash clothes, use the bathroom, wash dishes or take a bathe or shower. She told me that she would reach out to her s... read more
Business response:
Hello ********************, It is unfortunate that you have had struggles with your job and your neighbors. Although we cannot remedy those situations, we have been willing to help remedy the problems you have had with the rent and home. **** has been empathetic to your situation. In April, she gave you 50% off your rent due to the sewer issues you reported. She sent someone over to look at it. You reached out to the manager again in June about your washer and bathtub backing up, it took several tries to get into the home wo... read more
I just read where they don't want anyone to be homeless, I have been a resident for five years and I got behind a month and a half and she takes me to court where I missed the court date because of everything that's going on. On the tenth is when I thought I had to go to court for eviction...why is she even pursuing eviction...I tried to pay her ***** yesterday twelve hundred dollars and she looks at me laughing and saying she doesn't take parcial payments..She has been taking them ever since I moved in here in 2017 . I have... read more
I am a resident at ************************* in ******** IN. My HVAC unit stopped working on Sept. 3rd, 2022. As of today (Oct. 6th), my unit still is not working. That's over a month since I first reported my problem to the community manager, with no result! Weeks of ***** degree temps, with no A/C resulted in ****** degree temps inside my home. Now, current nighttime temperatures in this area have consistently been in the ***** degree range for weeks. This weekend (Oct. 7th - 9th), forecasted low temperatures are to be at ... read more
This company refuses to refund me my money and left me and my infant child homeless. Had a trailer available that was never fixed on and was given the run around on when I would be able to move in. I will be pursuing legal action. They have withheld my money for about two months now. No one will tell me when I will get it and no one will respond to any text, calls, or emails. Your RVP ************************* is completely unprofessional
Business response:
We never want anyone to be homeless, especially someone with an infant. It is truly unfortunate that the home you were wanting to rent was not ready for you. We have refunded both your deposit and first month's rent. I enjoyed speaking with you today and I am so glad the payments had already been processed. Please don't hesitate to reach out if you have any further needs.
We had no issues with our park community until this business took over. We paid our rent on time every month but they take multiple days to even pull it from your bank. we still had money waiting to be taken after we had paid and received a payment confirmation. They then tagged a late fee on top of it paying a ridiculous fee amount and will not even refund us for THEIR DOING. Not to mention, they tell you things you cant have in your yard but the other people in your park have C*** vehicles and other objects all over.
Business response:
Hello ****************, I am unable to find you as a resident at one of our communities. If you would be willing to provide more information about your tenancy, I am happy to help you resolve the issues. You can contact me directly. I will also reach out to you directly via the email that is provided.
I've been trying for week to get in touch with someone regarding an old balance. I have serveral emails and phone calls and the person from management do not care. It's been weeks I email every week with no news. I asked for the phone number to the corporate office or the address. This is urgent for me. This company is obviously known for not returning call. I
Business response:
Hello *********, I am sorry you are having trouble reaching someone. I will be happy to forward your information on to someone who will help you and I will make sure I am included in the communications so that I can follow up. Have a great day.
Try to call and get a issues resolved by this company. I have left voicemails and called numerous times and no call back. What a joke. Thats why everyone is putting bad reviews
Business response:
Hello ****************, I am sorry you have not been able to reach anyone. Can you give me specifics about who you have been calling? Is it a community or specific person? I am happy to help find a solution to your concerns. Please reach out to me personally.
I have been living in PineView for just about 7 months. In this time period my ac unit has gone out about 7 times. (Its out now) I have a 4 year old child and summer days in SC reach 90 degrees and above. My front door is rotten, leaving a big gap at the bottom and so is one of the windows, and my refrigerator leaks and I have to catch the water with a bowl. Ive reached out to ****** and her office assistant and Im told work orders have been put in. If there is ever an emergency issue on Saturday or Sunday there is no emerge... read more
Business response:
Hello, I am so sorry to hear you were without AC. After speaking with the manager I found out that she has taken care of the situation. She had someone there the next two days getting your AC fixed. She has also indicated that work orders have been submitted for the other work and a refrigerator is on back order. I understand that you have communicated and work the issues out. Please continue to reach out to her if you have more concerns.
Frequently asked questions about Roots Management Florida Office
How is Roots Management Florida Office rated?
Roots Management Florida Office has a 1.1 star rating with 90 reviews.
When is Roots Management Florida Office open?
Roots Management Florida Office is open now. It will close at 5:00 p.m.