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Rosati’s Pizza

4.1

About this business

Location details

8490 S Power Rd, Gilbert, AZ, 85297, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
4.11,590 reviews
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Britni D.'s profile image
Britni D. 
rating
9 years ago

Probably the worst customer service I ever had. I call and order three things for delivery they show up with two because they're out of wings but don't bother to call me on the number I gave them and say they called some other number so now I have to sit here and not eat dinner ? Yeah that's ridiculous. Then I call and they don't even do anything about it. Never again. Save your money go somewhere else. 

Jon B.'s profile image
Jon B. 
rating
9 years ago

The most difficult experience I've ever had try to order a delivery pizza! Haggling over specials posted online,put on hold twice and still no resolution. Called back and stopped order within 2 minutes. Manager was "ok like sorry man,it'll be 45 to an hour". If it's too close to closing then close an hour earlier! Used to love this place--what happened 

Business response:

Jon, Thank you for taking the time to leave us your feedback. I am very sorry about the bad experience you had trying to order. I will be addressing the managers to try and prevent this from happening in the future. Thank you! 

Jon B.'s profile image
Jon B. 
rating
9 years ago

The most difficult experience I've ever had try to order a delivery pizza! Haggling over specials posted online,put on hold twice and still no resolution. Called back and stopped order within 2 minutes. Manager was "ok like sorry man,it'll be 45 to an hour". If it's too close to closing then close an hour earlier! Used to love this place--what happened 

Business response:

Jon, Thank you for taking the time to leave us your feedback. I am very sorry about the bad experience you had trying to order. I will be addressing the managers to try and prevent this from happening in the future. Thank you! 

Dave O.'s profile image
Dave O. 
rating
9 years ago

OK, for full disclosure, this is based on the food, which was delivered to my hotel room, not an actual dining experience in this location. Nevertheless, not a fan! From the get go there was a lot of confusion on their end whether or not they would deliver to my hotel. Well, if this establishment went to the trouble of placing a menu in my room, not just the lobby, but in my room, one would think they'd convey this to their employees. It seemingly took forever to decide where my hotel was and if they delivered there or not.... read more

Business response:

Dave, I'm sorry to hear about the trouble you went through trying to place your order. I will look into what caused this and correct any issues I find. Thank you! 

Dave O.'s profile image
Dave O. 
rating
9 years ago

OK, for full disclosure, this is based on the food, which was delivered to my hotel room, not an actual dining experience in this location. Nevertheless, not a fan! From the get go there was a lot of confusion on their end whether or not they would deliver to my hotel. Well, if this establishment went to the trouble of placing a menu in my room, not just the lobby, but in my room, one would think they'd convey this to their employees. It seemingly took forever to decide where my hotel was and if they delivered there or not.... read more

Business response:

Dave, I'm sorry to hear about the trouble you went through trying to place your order. I will look into what caused this and correct any issues I find. Thank you! 

Joe S.'s profile image
Joe S. 
rating
9 years ago

This place used to have great pizza 5-6 years ago, but has gone horribly down hill. One pizza sticks out in memory. It smelled like fish. I called and asked why they put anchovies on our pizza we didn't order it that way. They said they did not put fish on pizzas there. Scared the heck out of me. I guess it was something else on the pizza that was rancid. We're done with them. 

Business response:

Thank you for taking the time to leave us a review. We would like to apologize for the poor quality pizza you received. I will address the store managers about this to prevent it from happening again in the future. Thank you! 

Joe S.'s profile image
Joe S. 
rating
9 years ago

This place used to have great pizza 5-6 years ago, but has gone horribly down hill. One pizza sticks out in memory. It smelled like fish. I called and asked why they put anchovies on our pizza we didn't order it that way. They said they did not put fish on pizzas there. Scared the heck out of me. I guess it was something else on the pizza that was rancid. We're done with them. 

Business response:

Thank you for taking the time to leave us a review. We would like to apologize for the poor quality pizza you received. I will address the store managers about this to prevent it from happening again in the future. Thank you! 

K A.'s profile image
K A. 
rating
9 years ago

Horrible. That's all I can say. I ordered a pepperoni supreme but my pizza didn't even have pepperoni on it! It was bland and had so much cheese my daughter was choking. I only ordered because I kept seeing on Groupon (this location didn't even participate in the Groupon offer) and it looked really good. I've learned my lesson, no more Rosati's. 

K A.'s profile image
K A. 
rating
9 years ago

Horrible. That's all I can say. I ordered a pepperoni supreme but my pizza didn't even have pepperoni on it! It was bland and had so much cheese my daughter was choking. I only ordered because I kept seeing on Groupon (this location didn't even participate in the Groupon offer) and it looked really good. I've learned my lesson, no more Rosati's. 

Frequently asked questions about Rosati’s Pizza

How is Rosati’s Pizza rated?

Rosati’s Pizza has a 4.1 star rating with 1,590 reviews. 

When is Rosati’s Pizza open?

Rosati’s Pizza is closed now. It will open at 11:00 a.m.