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Rosati’s Pizza

4.1

About this business

Location details

8490 S Power Rd, Gilbert, AZ, 85297, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
4.11,590 reviews
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Patrick S.'s profile image
Patrick S. 
rating
6 years ago

I was so looking forward to a stuffed pizza from a Chicago based pizza restaurants. What I received was a pizza with an inch of dough with cheese and sauce on top. So dissappointing. 

Business response:

Patrick, we are so sorry that you were not satisfied with your order. If you could please send an email to gilbert@rosatispizza.com with your contact info and order number if you have it we will have someone reach out and make this right. Have a great day. 

Patrick S.'s profile image
Patrick S. 
rating
6 years ago

I was so looking forward to a stuffed pizza from a Chicago based pizza restaurants. What I received was a pizza with an inch of dough with cheese and sauce on top. So dissappointing. 

Business response:

Patrick, we are so sorry that you were not satisfied with your order. If you could please send an email to gilbert@rosatispizza.com with your contact info and order number if you have it we will have someone reach out and make this right. Have a great day. 

Jeff B.'s profile image
Jeff B. 
rating
6 years ago

Worst service, pizza was Burnt. Bunch of kids that have no idea what they are doing. Terrible experience! 

Business response:

Jeff We are very sorry about this. Can you please send us an email to gilbert@rosatispizza.com with a good contact number? We will do our best to make this right. 

Jeff B.'s profile image
Jeff B. 
rating
6 years ago

Worst service, pizza was Burnt. Bunch of kids that have no idea what they are doing. Terrible experience! 

Business response:

Jeff We are very sorry about this. Can you please send us an email to gilbert@rosatispizza.com with a good contact number? We will do our best to make this right. 

Amie S.'s profile image
Amie S. 
rating
6 years ago

Would give zero stars if that was an option. So, we ordered online and 30 minutes later they attempted to call me to let me know my order was cancelled because we were outside their delivery area. I was exercising so did not receive their call. I found out when I clicked on our order confirmation e-mail to track our order that it had been cancelled. I called this location and they acted like it was my fault because they tried to call me a couple of times, no apology about THEIR malfunctioning website and instead of callin... read more

Business response:

We are very sorry for your experience. We are looking into this and we will have a someone reach out ASAP. 

Amie S.'s profile image
Amie S. 
rating
6 years ago

Would give zero stars if that was an option. So, we ordered online and 30 minutes later they attempted to call me to let me know my order was cancelled because we were outside their delivery area. I was exercising so did not receive their call. I found out when I clicked on our order confirmation e-mail to track our order that it had been cancelled. I called this location and they acted like it was my fault because they tried to call me a couple of times, no apology about THEIR malfunctioning website and instead of callin... read more

Business response:

We are very sorry for your experience. We are looking into this and we will have a someone reach out ASAP. 

Connie S.'s profile image
Connie S. 
rating
6 years ago

Generally I love this place..... but there are ZERO things positive to say about this location. I placed a pick up order was told it would be ready by 640 I get there then pizza is ready but no breadsticks. So when I finally ask for a manager at 7pm my breadsticks are miraculously ready and the "manager" just gives me attitude about why I am questioning why this took so long with zero apologies. Quite a crappy way to run a business and noting like having to microwave your now cold pizza so it is kinda warm. This is the last ... read more

Business response:

We are very sorry for your experience. Please private message us with a good contact number or your order number so that we can reach out and make this right. I apologize for not specifying to contact us via private message here on yelp. I have sent you a direct message with some other options. Additionally our manager is attempting to look you up in our system to reach out. 

Connie S.'s profile image
Connie S. 
rating
6 years ago

Generally I love this place..... but there are ZERO things positive to say about this location. I placed a pick up order was told it would be ready by 640 I get there then pizza is ready but no breadsticks. So when I finally ask for a manager at 7pm my breadsticks are miraculously ready and the "manager" just gives me attitude about why I am questioning why this took so long with zero apologies. Quite a crappy way to run a business and noting like having to microwave your now cold pizza so it is kinda warm. This is the last ... read more

Business response:

We are very sorry for your experience. Please private message us with a good contact number or your order number so that we can reach out and make this right. I apologize for not specifying to contact us via private message here on yelp. I have sent you a direct message with some other options. Additionally our manager is attempting to look you up in our system to reach out. 

Donna S.'s profile image
Donna S. 
rating
7 years ago

Ordered on line and went into the store. Big mistake! The place is filthy, pizza slices on the floor, food all over the place. I was a scared to see what they prepared for me. After waiting for my pizza longer than I thought was necessary I went back to the counter to be told that they forgot to add the pepperoni to my "works" pizza. I wasn't in the mood to wait so accepted the flubbed pizza and the manager was kind enough to give me a $10 discount. Getting home and eating the pizza we discovered that the "works" mostl... read more

Business response:

Donna - I apologize for the quality of the pizza you received. Can you message us your contact information so I can have my regional manager reach out to you? 

Frequently asked questions about Rosati’s Pizza

How is Rosati’s Pizza rated?

Rosati’s Pizza has a 4.1 star rating with 1,590 reviews. 

When is Rosati’s Pizza open?

Rosati’s Pizza is open now. It will close at 10:00 p.m.