Rosati’s Pizza's cover image

This profile has been claimed by the business owner or representative.

Rosati’s Pizza

4.1

About this business

Location details

8490 S Power Rd, Gilbert, AZ, 85297, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
4.11,644 reviews
Select a rating
Jon L.'s profile image
Jon L. 
rating
6 years ago

So gross for a pizza company! First off, the workers would come in sick and cough in all of food. The second, I can hear yelling and foul language when I'm with my children. The last, they under cook pizzas and serve them to me. Terrible experiences every time! 

Business response:

Jon, we are truly sorry for your experience. Can you please email us with the phone number that would have been on your order and please confirm that you ordered from the 8490 S Power Rd location. We will have someone reach out to make things right. Email is gilbert@rosatispizza.com. We look forward to hearing from you. 

T L.'s profile image
T L. 
rating
6 years ago

My daughter and I enter for our pickup delivery and a rude lady looks at the two of us and says good evening Ma'am and Sir... the gentleman next to her turned and looked at her and shook his head and walks to the back I just look at the lady and she said ma'am's. Complete rude and no customer service at all. You clearly just disrespected my daughter and myself and continues on like she did nothing at all. By the way Miss Rude's name is: Honor go figure. 

T L.'s profile image
T L. 
rating
6 years ago

My daughter and I enter for our pickup delivery and a rude lady looks at the two of us and says good evening Ma'am and Sir... the gentleman next to her turned and looked at her and shook his head and walks to the back I just look at the lady and she said ma'am's. Complete rude and no customer service at all. You clearly just disrespected my daughter and myself and continues on like she did nothing at all. By the way Miss Rude's name is: Honor go figure. 

Gayle W.'s profile image
Gayle W. 
rating
6 years ago

I have been ordering from this location for many years with mostly good experiences. Tonight I placed an order online. When my order was delivered, my pizza was not the way I ordered it(pepperoni was on the wrong side). While that in itself is not a big deal, when I called Rosati's to let them know of the error, I was greeted with "one moment" and then was placed on hold for 10 minutes, at which time I got frustrated & hung up. I understand that a business can get overly busy at times, but this is not the kind of customer s... read more

Business response:

We are very sorry for your experience. Please private message us your contact info and we will have a manager reach out in order to make things right. 

Gayle W.'s profile image
Gayle W. 
rating
6 years ago

I have been ordering from this location for many years with mostly good experiences. Tonight I placed an order online. When my order was delivered, my pizza was not the way I ordered it(pepperoni was on the wrong side). While that in itself is not a big deal, when I called Rosati's to let them know of the error, I was greeted with "one moment" and then was placed on hold for 10 minutes, at which time I got frustrated & hung up. I understand that a business can get overly busy at times, but this is not the kind of customer s... read more

Business response:

We are very sorry for your experience. Please private message us your contact info and we will have a manager reach out in order to make things right. 

Zulma S.'s profile image
Zulma S. 
rating
6 years ago

ordered a couple pizzas on a friday night, i always pay cash but did not have enough on me at the time so i used a new credit card over the phone, by sunday the card number was used 7 more times, approx $300+ before i shut it off, went to the store on monday because im 100% sure the info was stolen at the store, explained to the long haired goofy manager that i was 100% sure it was stolen from his store, he said the phone girls works tonight and then he looked at me and said "what do you want me to do?" lol he was annoyed ... read more

Business response:

Zulma, we are looking into this and someone should be reaching out. 

Zulma S.'s profile image
Zulma S. 
rating
6 years ago

ordered a couple pizzas on a friday night, i always pay cash but did not have enough on me at the time so i used a new credit card over the phone, by sunday the card number was used 7 more times, approx $300+ before i shut it off, went to the store on monday because im 100% sure the info was stolen at the store, explained to the long haired goofy manager that i was 100% sure it was stolen from his store, he said the phone girls works tonight and then he looked at me and said "what do you want me to do?" lol he was annoyed ... read more

Business response:

Zulma, we are looking into this and someone should be reaching out. 

Marsha S.'s profile image
Marsha S. 
rating
6 years ago

5/9/19, 9:00 pm. At Power Road, Gilbert Store I'm so mad about the way my husband was treated when he went to pick up our pizza order. The pizza was sitting waiting to be picked up but no one paid any attention to him while sitting and waiting.when he asked if the two pizza's sitting there were His, the person said" oh yes." Then the staff laughed at him because he couldn't understand what they were saying to him because he has some hearing problems. When he said he didn't think it was funny, they laughed all the more. Unacc... read more

Business response:

Marsha, we are very sorry to hear about this. Can you please send us an email to gilbert@rosatispizza.com with the phone number that would have been on your order and the order number from the receipt if you have it? We would like to look further into this and have someone reach out. 

Marsha S.'s profile image
Marsha S. 
rating
6 years ago

5/9/19, 9:00 pm. At Power Road, Gilbert Store I'm so mad about the way my husband was treated when he went to pick up our pizza order. The pizza was sitting waiting to be picked up but no one paid any attention to him while sitting and waiting.when he asked if the two pizza's sitting there were His, the person said" oh yes." Then the staff laughed at him because he couldn't understand what they were saying to him because he has some hearing problems. When he said he didn't think it was funny, they laughed all the more. Unacc... read more

Business response:

Marsha, we are very sorry to hear about this. Can you please send us an email to gilbert@rosatispizza.com with the phone number that would have been on your order and the order number from the receipt if you have it? We would like to look further into this and have someone reach out. 

Frequently asked questions about Rosati’s Pizza

How is Rosati’s Pizza rated?

Rosati’s Pizza has a 4.1 star rating with 1,644 reviews. 

When is Rosati’s Pizza open?

Rosati’s Pizza is open now. It will close at 10:00 p.m.