Rosati's Pizza

Chris L. 

on Yelp

4 years ago

I deeply deeply regret not looking at review ratings first. I'm regularly out here in Pheonix for business from California. Kept seeing this chain and decided to take a chance... forgetting about google and yelp review ratings... Huge mistake. Frankly, I'm shocked it has even an average of 3 stars! Tasteless dough, cardboard-like, slopped on toppings, any seasoning at all? Pinch of salt? No idea. Got thru 2 slices thinking the first slice was just bad luck, nope... Also got cinnamon bread sticks... And a liter of Dr Pepper.... read more

Pierson J. 

on Yelp

4 years ago

Ordered online and delivery forgot half our order. He said they were busy and would refund what was missing but it never got the credit back. I emailed and they never responded. It's a shame bc we like the pizza and we are close by. Probably not ordering here again. 

Victoria M. 

on Yelp

4 years ago

The manager that is working right now 2/3/21 was the rudest person ever. My online order was not right and when I called her response was "that's a you thing" told me she would Take my name and number for the other manager to call me and never got my info just hung up the phone. Worst customer service ever. I will never order from this place again. 

Gunny V. 

on Yelp

4 years ago

We used to order from them all the time, we love thin crust!! Tons of cheese and toppings and now it's just doughy, they quit putting that mesh paper in between the box and the pizza, it's horrible. We told the business several times‍ We're searching again for the perfect thin crust pizza 

George U. 

on Yelp

4 years ago

Used to order all the time, thin crust was very good, chicken parm, spaghetti meat balls.. all good. What happened?! Ordered chicken parm 2 weeks ago and I got...burnt chicken they tried to cover with cheese fettuccine instead of spaghetti, they don't give you a salad anymore and their garlic bread is 1".5 toasted bread? Got email for $10 credit from manager..no longer a customer!! Horrible. 

Kenneth S. 

on Yelp

4 years ago

Ordered via a delivery service. Order was a pizza, a calzone, and some wings. They canceled the pizza and the calzone on their side without telling us. When the order arrived to feed my family, we had 10 wings to split among us all. Obviously I needed to reorder from another more reputable place which delayed dinner another hour. Will not be going here again. 

Robin D. 

on Yelp

4 years ago

Rosati's Pizza is mismanaged this is the second time I have attempted to order food for delivery from them and they messed up again!! The first time I was willing to give them the benefit of the doubt when they ran out of the proper crust but a second time?! And on their urging, I submitted another order and they ran out again and did not even bother to call me and let me know. I am surprised during these trying times they do not care more. I would not recommend them to anyone!! 

Brandon F. 

on Yelp

4 years ago

As a Chicago native, I was happy to see Rosati's back open near me, but what a horrible experience we just had. Let me say that Rosati's pizza is on point. Their thin crust is always great. But this was the first time I have actually ordered anything else from their menu and pretty much everything we ordered was horrible. The chicken parmesan was the worst I have ever had. I am talking worse than a microwaved frozen parmesan from the grocery store. It was as if they took a cold piece of chicken, breaded it but then for... read more

Steve W. 

on Yelp

4 years ago

Worst customer service ever!!! I have ordered pizza for delivery, from this particular location multiple times but tonight for some reason the refused to deliver to me! I will take my business elsewhere from now on and I suggest you do the same!