Rosati's Pizza

Lori B. 

on Yelp

3 years ago

I am so very disappointed once again. I have lived in the Warner and McClintock area for many years and have ordered hundreds of times from this location. Service/food was awful before they closed a couple of years ago and I was happy when they reopened and seemed to be back to normal. I just had a birthday and was sent a coupon for a 12-inch pizza. I just tried to order it, 20 minutes later, and still no luck, the website would not recognize it. So at 430, I called, 3-4 times, and all my calls went to a voicemail asking me ... read more

David M. 

on Yelp

3 years ago

Ordered Grilled Chicken Wings with Buffalo Sauce on the side to go, when I got home they were fried over done and probably the worst Chicken Wings I've ever tasted in my life! $17 bucks waisted! Needless to say they went straight to the garbage and ruined my NFL Sunday! 

James P. 

on Yelp

3 years ago

The food is not bad. We've been to another location and it's way better than this location. We ordered dough nuggets because at the other location they are a savory dough bite and we really enjoyed them. This location they are sweet and the savory ones are "bread sticks". When we called and asked about it since it wasn't what we expected the woman on the phone was rather rude about it. We weren't asking for a freebie, just clarification so if we order again we know how to get what we actually want. I'm okay with mistake... read more

Jane M. K. 

on Yelp

3 years ago

We have no idea what's going on with Rosati's Pizza, but we have had nothing but horrible experiences there since they re- opened. We have given them not one, not two, but three different opportunities to give them our business and each experience was worse than the last. The service is horrible and the pizza even worse (when we finally got it; it was burnt to a crisp). We were very disappointed because, there were no apologies, no reimbursements, and no compensations for our wasted time and loyalty. After 20 years, they... read more

Tyler H. 

on Yelp

3 years ago

Had a to-go order. Should have been ready, they told me it was going to be 30 minutes. While I waited another customer came in which ordered to go. They told her it was going to be 30 minutes when she responded she wanted to cancel. She left the store. The male employee that wears short shorts started laughing telling a fellow co worker to continue to make the food so he could eat it all. OMG. They're trying to steal food. 

Vicki M. 

on Yelp

3 years ago

Pizza was amazing but let me tell you my Experience was NOT! walked into this pizza location Excited to try this highly rated pizza, only to encounter a employee named Kelsie who was EXTREMELY rude to us, we were excited still and asked her what she recommended, she ignored us, we asked multiple questions only to be ignored once again, we finally just got on Yelp to see what people recommended and ordered that, she acted as if we weren't even there and just ignored us, we just finished our order and I personally had to walk ... read more

Jose I. 

on Yelp

3 years ago

I decided to try this place today. I entered and placed my order. After the lady took my order, charged my card, without no care she just said that it will take 45-55 minutes, like I had all day to wait in their lobby for a pizza and wings. I was so annoyed that she had no consideration and let me know before charging me that it will take that long. I requested a refund and again without no care she process the refund. Now I have to wait 7-10 days to get my refund. I give them one start for the lack of consideration. I will ... read more

Pete V. 

on Yelp

3 years ago

I have been a long time customer. Previous franchisee always 4 and 5 star. Wish I could say the same about new franchisee... First the good the pizza is still awesome never misses The staff is nice but needs direction .... I have done curbside twice and park right in front of the counter. Description of the vehicle is part of the order I have seen the employees look and put order out and not take the order to me ..... but each time I ended up going in... App doesn't transfer from computer to app ... Now the really ba... read more

Chris R. 

on Yelp

3 years ago

The pizza was raw on the bottom. It almost looked like there was no crust because it was so weighed down by cheese. It was so soggy that the cardboard beneath it fell apart and got into the pizza. The meatballs didn't come with sauce. They were dry and flavorless. Beyond disappointed, and definitely not worth $70!