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Round Rock Nissan
- Round Rock, TX
About this business
Location details
3050 North IH 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I went to Round Rock Nissan and overall I still like the car. The one thing to double check is if the mechanics actually checked the car. The 180 point inspection is a joke because you can't understand the inspection list and I took it to another shop to double check to make sure everything was functioning properly because something felt off and I had it inspected again at Firestone. I called up Round Rock Nissan explaining everything and the manager said I took it to a mom and pop shop Firestone is not a mom and pop shop an... read more
Business response:
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
I’m visiting this dealer every 3 months to the oil change and another things to fix on my cars,the place is clean,comfortable and the people is doing beyond mine expectations.
Business response:
We are thrilled to hear that we exceeded your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Excellent customer service. I have been with Nissan since 2016.and I have always received the very best service from my service advisor .
Business response:
It's wonderful to hear about your consistent positive experiences with Nissan and your service advisor! Building a longstanding relationship based on excellent service speaks volumes about our commitment to customer satisfaction. Thank you for your business!
Tanya Wyatt has gone above and beyond to help me find a new leasing car. I've had concerns in the past about other dealerships and this wonderful sales associate made it happen! She listened to my story, was proactive, and ensured that I would go home with a new car! To my surprise it was a 2024 Altima SR Nissan, and the whole transition took less than 3 hours! Thank you Tanya:)
Business response:
That's fantastic to hear about your positive experience with Tanya! Her proactive approach and attentiveness to your concerns clearly made a significant difference in your car leasing process. Securing a 2024 Altima SR Nissan within such a short time frame of less than 3 hours is impressive and speaks volumes about her dedication and efficiency. It's great that she went above and beyond to ensure you had a smooth transition and found the right car for you. Enjoy your new vehicle!
Abraham Cuevas was excellent greeted me with a smile. Kept me informed and had my car cleaned. Top notch customer service.
Business response:
It's fantastic to hear that you had a great experience and that Abraham provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Friendly service representative but this dealer location is super busy, it took more than one day to investigate side airbag warning light, technician finally change out the safety belt buckle.
Business response:
It's great that the service representative was friendly, but it's understandable how a busy dealership can sometimes lead to longer wait times. Dealing with a side airbag warning light is crucial for safety, and it's positive that we were able to identify and fix the issue by changing out the safety belt buckle. We appreciate your business. We look forward to assisting you in the future.
Best dealership with the best service department ! Prompt, courteous, attentive and outstanding customer service ! They are the best !
Business response:
We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Good service - love the car wash. Price was reasonable for battery and state inspection too.
Business response:
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
They have very good service really I'm so happy to take my car there and all set , the customer service Mr. Travis who served me he was very nice guy he make it easy for me and explained all what I need. I'm satisfied with the service thank you Nissan dealer Round Rock for the excellent service
Business response:
Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Frequently asked questions about Round Rock Nissan
How is Round Rock Nissan rated?
Round Rock Nissan has a 4.5 star rating with 8,028 reviews.
When is Round Rock Nissan open?
Round Rock Nissan is closed now. It will open at 9:00 a.m.