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Round Rock Nissan
- Round Rock, TX
About this business
Location details
3050 North IH 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
follow up paper work is very slow - it takes patience is required, is this particular case.
Business response:
I am so glad to hear how much you’re enjoying your purchase and the experience of working with us. I did want to apologize for the delay you mentioned in your Review regarding some paperwork. If you have the time to provide me with some additional feedback I would sincerely appreciate the opportunity to address this concern before your next purchase so we can earn that extra star! Thank you so much for your business, and the opportunity to improve the services we provide for our guests. Sincerely, Thomas Ming General Manager... read more
Henry and Jim tried very hard to get the car I wanted in blue. Then I saw a color called Rosewood on your website and they found my car in that color and put my name on it to hold it until the car reached the dealership. Both gentlemen kept in touch with me and responded quickly to my calls or texts
Business response:
Thank you for sharing your experience! It's great to hear that Henry and Jim made significant efforts to help you find the car you wanted, even going the extra mile to secure a car in the Rosewood color you preferred. Their commitment to keeping you informed and responding promptly to your calls and texts is highly appreciated. Your satisfaction is important to us, and we look forward to serving you again when the car arrives at Round Rock Nissan!
Cameron was very professional, very pro active and he made the car buying process super easy!!! I would recommend him to anybody who thinks car buying is hard trust me when i say he made the process super easy for me! I will recommend him to any one of my friends or family in the future!
Business response:
It's fantastic to hear that Cameron provided you with a professional and proactive car-buying experience, making the process super easy for you. Recommending him to your friends and family is a great way to share your positive experience and help others looking for a seamless car-buying process. Enjoy your new vehicle!
The gentleman that helped me was extremely kind, calm, and made it a very pleasant trip.
Business response:
We're glad to hear that the gentleman who assisted you was kind, calm, and made your experience pleasant. Providing excellent customer service is important to us, and we're here to make your trips with us as enjoyable as possible. I Thank you for choosing us!
Easy to deal with very fast service. Offered me a ride to work in the shuttle.
Business response:
We are thrilled to hear that you had an easy and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Lynne Thurmond is the absolute BEST agent around! I don’t ever worry about a hidden agenda. She explains what is needed in detail and you never have to ask what needs to get repaired immediately if it is a long list of items. Thank you Lynne for great customer service! I really appreciate you!
Business response:
We are thrilled that Lynne provided you with the best service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Great and friendly service. Very efficient and kept me advised as my vehicle was being serviced. Comfortable waiting are where I could continue to tend to business.
Business response:
We are thrilled to have provided you with a great service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Had a 0700 hrs appointment and the dealership representative was very helpful and helpful with me on getting me to feel comfortable and welcoming.
Business response:
Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!
Courteous and accommodating. AJ went out of his way to make my experience a good one, especially when there was some backlog and wait time was affected.
Business response:
We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that AJ went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.
Frequently asked questions about Round Rock Nissan
How is Round Rock Nissan rated?
Round Rock Nissan has a 4.5 star rating with 8,028 reviews.
When is Round Rock Nissan open?
Round Rock Nissan is open now. It will close at 8:00 p.m.