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Round Rock Nissan
- Round Rock, TX
About this business
Location details
3050 North IH 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Was greeted as soon as I walked in bt the receptionist, who then found a sales peraon for me. Henry Man is very nice. We discussed what type of car I wanted. Henry took me around the lot, then for a test drive in a 2023 Rogue SL. There was not a car that met what I wanted on their lot, but there was at another dealer. They immediately sent someone from Round Rock Nissan to go and pick it up and bring it back. Overall I think it took about 3 1%2-4 hours from start to finish, when I drove out with my beautiful new leased car.
Business response:
It's great to hear about your positive experience at Round Rock Nissan with Henry! From the initial greeting by the receptionist to Henry's assistance in finding the right car for you, it sounds like the team at Round Rock Nissan was attentive and accommodating. Our quick action in arranging for a car from another dealer and getting it for you resulted in a successful acquisition of your new leased car. Congratulations on our new vehicle!
The advisors in the office are very friendly, polite and professional. However, the shop is unreliable and one starts to wonder if any work gets actually done there. The most basic of services are forgotten, such us tire air check or windshield wiper fluid replenishment. One time they charged me for the cabin air filter I requested to be exchanged but they didn’t do it. How did I know? Because I had taken the old one out to check if I needed a new one and since it was dirty I just tossed it before heading to the dealership …... read more
Business response:
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Ron was fantastic. He was helpful, friendly, informative, and professional. My finance person was great too. I think his name was Lee. Five stars!
Business response:
We are thrilled to hear Ron and Lee provided exceptional service during your experience! Having a helpful, friendly, and informative salesperson like Ron, coupled with a great finance person like Lee, can truly elevate the car-buying experience. Congratulations on your new vehicle!
I’ve been servicing my car here since 2008. I won’t go anywhere else because of quality work, reasonable prices, and the Service Technician that I have trusted all of these years, Lynne Thurmond.
Business response:
We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
I went to Round Rock Nissan and overall I still like the car. The one thing to double check is if the mechanics actually checked the car. The 180 point inspection is a joke because you can't understand the inspection list and I took it to another shop to double check to make sure everything was functioning properly because something felt off and I had it inspected again at Firestone. I called up Round Rock Nissan explaining everything and the manager said I took it to a mom and pop shop Firestone is not a mom and pop shop an... read more
Business response:
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
I’m visiting this dealer every 3 months to the oil change and another things to fix on my cars,the place is clean,comfortable and the people is doing beyond mine expectations.
Business response:
We are thrilled to hear that we exceeded your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Excellent customer service. I have been with Nissan since 2016.and I have always received the very best service from my service advisor .
Business response:
It's wonderful to hear about your consistent positive experiences with Nissan and your service advisor! Building a longstanding relationship based on excellent service speaks volumes about our commitment to customer satisfaction. Thank you for your business!
Tanya Wyatt has gone above and beyond to help me find a new leasing car. I've had concerns in the past about other dealerships and this wonderful sales associate made it happen! She listened to my story, was proactive, and ensured that I would go home with a new car! To my surprise it was a 2024 Altima SR Nissan, and the whole transition took less than 3 hours! Thank you Tanya:)
Business response:
That's fantastic to hear about your positive experience with Tanya! Her proactive approach and attentiveness to your concerns clearly made a significant difference in your car leasing process. Securing a 2024 Altima SR Nissan within such a short time frame of less than 3 hours is impressive and speaks volumes about her dedication and efficiency. It's great that she went above and beyond to ensure you had a smooth transition and found the right car for you. Enjoy your new vehicle!
Abraham Cuevas was excellent greeted me with a smile. Kept me informed and had my car cleaned. Top notch customer service.
Business response:
It's fantastic to hear that you had a great experience and that Abraham provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Frequently asked questions about Round Rock Nissan
How is Round Rock Nissan rated?
Round Rock Nissan has a 4.5 star rating with 8,094 reviews.
When is Round Rock Nissan open?
Round Rock Nissan is closed now. It will open at 9:00 a.m.