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Roxy
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
We were celebrating a 70th Birthday. We chose Roxy because we were there twice before. We were not disapointed. Our server, Samuel , was great and our Maitre de , Targh, was outstanding.
Business response:
Good morning Greg, We are so pleased we were able to make your 70th birthday awesome and thank you for choosing to dine at our Roxy Restaurant! Happy belated birthday!! Best wishes, THE ROW Family
service a little slow. Outside of that food was good.
Business response:
Hello Ray, It is always to read that our guests loved their experience at our Roxy Restaurant. Did you have one of our famous souffles? Thank you and we will share your comment about service being a little slow with the manager of Roxy's. Best wishes, THE ROW Family
Seemed pretty dark in there. Service was a bit rough. Hard to get drinks or refills, even on water.
Early in the evening probably one of the first meals out of the kitchen the lobster bisque left a lot to be desired my prawn cocktail seem to be I QF and small for the price
Business response:
Good afternoon Hal, We sincerely appreciate your four stars, but we are sorry that your dining experience was not quite satisfactory. We will share your candor with our chef and food department management team. Sincerely, THE ROW
Food was great. Had a party of 4 and all had something different. Everyone said their food was great.
Business response:
Thank you so much for your great rating, Doug. We're happy to hear you all enjoyed your experience with us. We hope to see you again soon! Your Roxy Restaurant team at THE ROW
Fantastic meal and our server was excellent. The cocktails were so tasty and the wait staff ensured our water and bread were always replenished.
Business response:
Esteemed guest, We're so happy to hear you enjoyed a great meal and wonderful service during your visit to Roxy. Thank you for your 5-star rating! Come back to visit us again soon! Your Roxy team at THE ROW
My family and I have dinner at Roxys every year and take in a show in your show room. I mentioned to the waiter that we would be going to the show and gave him the bottom of our ticket stubs for the 1/2 price entree special that you offer when we sat down. This year was the first year that I didn’t have time to finish my dinner besides even having dessert or a cup of tea. Our reservations were at 5:15. The show was at 7:00. There was a long delay in our dinner service. We did order the crab appetizer as always and it was del... read more
Business response:
We sincerely apologize for delay with your dinner service. We have shared your disappointment and unhappiness with our food department management team and our chef. We hope you at least you and your family had an enjoyable time and enjoyed our show. Best wishes, THE ROW
We visited Roxy's on Thanksgiving. Thanksgiving dinner was a choice but I had been looking forward to a prime rib from here since the last year. We traveled from Washington State and specifically chose Roxy's before arriving because of past experience Unfortunately, the restaurant was out of prime rib that night. What kind of restaurant manager cannot anticipate the need for the signature meal? 4 out of 8 entrees on the menu were prime rib, so I'm sure quite a few others were disappointed also. I had to settle for a ribeye..... read more
Business response:
Hello and good morning, We do apologize that you were not only disappointed with your martini but also your meal. We do hope you let your server know about your disappointing drinks. We have shared your disappointment and candor with our food department management team. We do hope that the rest of your stay was satisfactory and enjoyable. Best wishes, THE ROW
The service was especially good. The waiter was a fellow named Erick;. His timing was perfect and I'm going to ask for him on my next visit;. And there definitely will be another visit to Roxi
Business response:
Good afternoon Floyd, It is so rewarding to read that you had such a great experience at our Roxy Restaurant and our employee provided great customer service. We will share your wonderful compliments with Erick's manager and thank you for your fabulous score. Thank you! THE ROW
Frequently asked questions about Roxy
How is Roxy rated?
Roxy has a 4.6 star rating with 4,672 reviews.
When is Roxy open?
Roxy is open now. It will close at 10:00 p.m.