This profile has been claimed by the business owner or representative.
Rumpke Waste & Recycling
About this business
Rumpke Waste & Recycling has been committed to keeping neighborhoods and businesses clean and green since 1932 by providing environmentally friendly waste disposal solutions and recycling options. Headquartered in Colerain Township, Ohio, just outside of Cincinnati, Rumpke is one of the nation’s largest privately owned residential and commercial waste and recycling firms, providing service to areas of Ohio, Kentucky, Indiana and West Virginia. Rumpke divisions include Rumpke Recycling, Rumpke Portable Restrooms, The William-... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
These people are constantly not picking up my trash!! Paying them an arm and a leg for what? It’s ridiculous!! Rumpkes a joke!!
Have missed picking up my trash for 22 days and counting. Ive talked kindly to customer service at least eight times and been told today or some date in the future they are going to pick up. Still havent picked up. Beyond frustrated.
Wish I could leave a 0 star review. Rumpkes incompetence almost cost me my deposit on my apartment. They also took no accountability for never picking up my scheduled mattress TWICE. This monopoly is everything thats wrong with our capitalist country and I would rather pay money to any other service then ever give rumpke a dime. ******** excuse of a company.
They do not pick up your trash every week, only when they feel like it, and customer service is no help.
For the first 4 weeks of service my trash was NEVER picked up on time. The very first week of service my trash sat out at the road from ****. night until Sat. night in terrible rain storms and was knocked over several times. I called over and over and was told it would be picked up the next day. I took it back to our house on Sat. night. Week 2: Put out at road (double amount of bags) and after three days of calls I was able to get a supervisor to call me back. Three days after scheduled pick up missed he drove his personal ... read more
Rumpke absolutely destroyed all three of my garbage cans within a relatively short period of time. One of their drivers even had the nerve to put an order a new can orange tag on one of my cans that they destroyed. I called customer service and they were absolutely no help. They told me It comes with the service. The BEST advice I can give anyone on here is to order your trash bins from *****and not from Rumpke. ***** offers a 10 year warranty on all their trash bins. Rumpke offers a ZERO warranty!!! ***** will replace their... read more
Have had nothing but problems with pick up since December. I've called over 30 times, always told a supervisor will call me, that's happened once. Promised they'll get someone here, doesn't happen. Worst company ever! I feel sorry for the call center employees having to deal with this. I was told this is a daily problem in our area now . We've had them for years but are now looking for another company. If I could give them a zero rating I most definitely would. Beyond frustrated!!
Within the last 2 months we have had 3 Friday pickups that we put our trash out the night before and Rumpke never picked up. We called Rumpke before the days done to get them out and they did not show until the next following schedule, on Tuesday. This is unacceptable and I will be speaking with our county officials as this happens to too many people without repercussions and we need options of other trash companies. This company does not care about the customer and they do not make things right when they mess up and now thi... read more
Rumpke missed our pickup. We called several times and they assured us they would be back within 48 hours. They never showed.
Frequently asked questions about Rumpke Waste & Recycling
How is Rumpke Waste & Recycling rated?
Rumpke Waste & Recycling has a 4.1 star rating with 1,925 reviews.
When is Rumpke Waste & Recycling open?
Rumpke Waste & Recycling is closed now. It will open at 8:00 a.m.