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3500 188th St SW, Suite 400, Lynnwood, WA, 98037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
We met Ryan at a first-time homebuyers seminar and immediately recognized his knowledge, drive, and commitment to excellence. From day one, Ryan was educational, supportive, and patient with us as he helped us to purchase our first home. He did an amazing job of making us very aware of the dos and don'ts of homebuying (especially after entering into mutual acceptance). The home we bought was a bank-owned foreclosure. The loan package we went with was a 203b with repair escrow. Originally, the repair escrow only covered $1,10... read more
Business response:
Was a pleasure Patrick and we appreciate your patience and amazing attitude during the loan process. We truly value you as a person and client and are excited you are now in your first home!
Ryan and his team made funding a home a smooth and seamless process. They were so prompt and responsive that we were able to close within 2 weeks! I must say I was most impressed with his knowledge of the current rules and regulations as well as assistance programs that are out there to help homebuyers. He really knows how to save his customers money and I never felt like I was being misled or pushed to do something I was uncomfortable with. I would highly recommend the Niles Team, especially to those that are first time hom... read more
Business response:
Glad you felt comfortable with The Niles Team and allowed us to serve you! We strive to save our clients money and show them unique strategies to improve their bottom line and use their mortgage as a financial tool.
Ryan and his team helped me through my first home purchase - I had no experience or knowledge on the process or how anything worked nor did I know what to expect. They took me through everything and gave me what I needed, answered all questions and clearly outlined what they needed - I gave them what they wanted and they did the rest! Wasn't sure how it would end up since i've never gone through the process, but they assured me they would take care of it and they delivered.
Business response:
The amount of documentation required for loan approval during this lending climate is truly intensive and often times daunting...especially for a first time homebuyer. We appreciate your trust in us to get this done for you in an efficient manner. - Ryan
The Niles Team does kick butt when it comes to working their tails off. However, I would very strongly recommend against using their services due to questionable business practices, poor communication skills, and unprofessional demeanor. As a first time home buyer I would never have expected going into the process with the Niles team would lead to long, long phone conversations with an otherwise professional male yelling at me and refusing to answer my questions about misrepresentations of the closing costs which nearly put ... read more
Business response:
Dear Kelly,We are so sorry you felt that way. Purchasing a home for the first time can understandably be a very intimidating process and we put in great effort on ensuring that it goes as smoothly as possible. Our hard work parallels the value we place on our relationships with our customers; you guys are what keeps us going! To hear your experience was sub-par was disappointing to us. We have tried contacting you to have an open conversation and dispel any frustrations you may have but have had no success. If there is anyth... read more
Ryan Niles at Cornerstone Home Lending | NMLS# 357455 has a 4.9 star rating with 603 reviews.
Ryan Niles at Cornerstone Home Lending | NMLS# 357455 is closed now. It will open at 8:00 a.m.