Ryan Van Auken at Rate (NMLS #1929754)

Laura 

on Zillow

4 years ago

Ryan was a pleasure to work with. Who knew the refinance process could be so smooth, quick and personalized? This did not feel like a hurried business transaction. Ryan checked in with me every step of the way. When I had doubts near the end, Ryan answered my questions and put me at ease. I never felt like he just wanted to close the sale for his benefit. As another reviewer said, it felt like a friend helping a friend. I will be recommending Ryan to everyone I know. 

Corey Goodman 

on Zillow

4 years ago

Can't say enough about Ryan and our experience refinancing out mortgage. I felt strongly enough about our experience and Ryan's performance that I recommended him to several friends/co-workers, some of whom then recommended him to others. Specifically, I was impressed with the friendly manner in which Ryan handled our personal communications. He was quick to provide thoughtful answers, always pleasant and grateful for the business, and accessible - he returned text messages and calls within minutes on multiple occasions, inc... read more

JTB 

on Zillow

4 years ago

I was hesitant to commit to refinancing as my only other experience in the mortgage process with a small bank had been very time consuming, impersonable, and inefficient. Working with Ryan, Daniel, and Rick's team at Guaranteed Rate proved to be a very different experience for me. I found the process with them to be extremely transparent, user friendly, secure, and efficient. The entire team was highly knowledgable and made themselves available to answer any and all of my questions from start to finish and even after closing... read more

kmosch21 

on Zillow

4 years ago

Ryan was awesome to work with for our refinance. We've already recommended him to multiple friends and family members who are now using him as well. He was always quick to respond and he gave us all the info we needed (and a great rate) . Ryan provided us with multiple options and walked us through the pros and cons of each. He and Guaranteed Rate made the process easy through their website for uploading documents and tracking everything. Even when we ran into an issue with the lawyer we chose, he was patient and helpful pro... read more

Carrie Travis 

on Zillow

4 years ago

Ryan was a great help to us when refinancing our home. When we initially called, he responded within 24 hours with preliminary rates and numbers. His communication was phenomenal throughout the entire process and he was great to work with. We highly recommend the VanAuken Brothers at Guaranteed Rate.