Ryan Van Auken at Rate (NMLS #1929754)

zuser201604251033097 

on Zillow

3 years ago

From the beginning, Ryan made my refi process simple and painless. He was extremely professional, organized, honest, and prompt with his follow-ups. I could always depend on him to be proactive in reaching out to me or being quick to follow back up with me with any questions or concerns - although, I barely had any because he was so thorough in his explanations and approach. I have already recommended Ryan to a number of family and friends and will be happy continuing to do so in the future. If you are looking to work with s... read more

c mchargue 

on Zillow

3 years ago

I was very impressed with Ryan. He was professional, patient and thorough. He was always willing to take my calls when I had questions and helped us to walk through the process. You can’t go wrong hiring him to refi or purchase. I’ve used him for both! 

Pamela G. 

on Zillow

3 years ago

I worked with Ryan to refinance my home. Considering how rates are falling and the pending cost of doing a refinance coming in the near future, I was really anxious to get this done. I initially was going with Rocket Mortgage, but found out they were charging me almost double the cost I ultimately ended up with. Hidden costs of the origination fee, added discount fee to buy down my rate which was not really saving me anything in the long run, the appraisal fee, and title/registration all really drove up the price of the mort... read more

Drew K 

on Zillow

3 years ago

Ryan worked with us on two separate mortgage refinances over the course of the past year. When I first reached out to express interest he surpassed my expectations in the promptness and thoroughness of the analysis of our options. Whenever I asked him to crunch numbers for different scenarios he was always more than happy to oblige, often anticipating my needs by supplying multiple options with minor variations to the terms. Ryan always made sure to answer my questions in depth and checked in throughout the process to make s... read more

Diana Botello 

on Zillow

3 years ago

Ryan went far beyond exceeding our expectations. We were first time homebuyers who were a little nervous about the whole process. Ryan made us feel completely comfortable and walked us through every step of the way. He was available at all times for questions or clarifications and he encouraged us when the process seemed difficult. It was wonderful to able to trust that our lender wanted the best situation for us and his advice was backed with knowledge and expertise. He presented all possible options and was completely hone... read more

jdannerhicks 

on Zillow

3 years ago

Ryan was available virtually any hour of the day or night to answer all of my questions. He helped me and my wife find our forever home and with his diligence, we were in the perfect position to put forth an offer and have our loan approved hassle-free. Ryan worked tirelessly to make sure we were ready for any possible curveball in the loan approval process! I cannot think of a better person to work with to help in the homebuying process. 

Laura 

on Zillow

3 years ago

Ryan was a pleasure to work with. Who knew the refinance process could be so smooth, quick and personalized? This did not feel like a hurried business transaction. Ryan checked in with me every step of the way. When I had doubts near the end, Ryan answered my questions and put me at ease. I never felt like he just wanted to close the sale for his benefit. As another reviewer said, it felt like a friend helping a friend. I will be recommending Ryan to everyone I know. 

Corey Goodman 

on Zillow

4 years ago

Can't say enough about Ryan and our experience refinancing out mortgage. I felt strongly enough about our experience and Ryan's performance that I recommended him to several friends/co-workers, some of whom then recommended him to others. Specifically, I was impressed with the friendly manner in which Ryan handled our personal communications. He was quick to provide thoughtful answers, always pleasant and grateful for the business, and accessible - he returned text messages and calls within minutes on multiple occasions, inc... read more

JTB 

on Zillow

4 years ago

I was hesitant to commit to refinancing as my only other experience in the mortgage process with a small bank had been very time consuming, impersonable, and inefficient. Working with Ryan, Daniel, and Rick's team at Guaranteed Rate proved to be a very different experience for me. I found the process with them to be extremely transparent, user friendly, secure, and efficient. The entire team was highly knowledgable and made themselves available to answer any and all of my questions from start to finish and even after closing... read more