Ryan Van Auken at Rate (NMLS #1929754)

Drew K 

on Zillow

4 years ago

Ryan worked with us on two separate mortgage refinances over the course of the past year. When I first reached out to express interest he surpassed my expectations in the promptness and thoroughness of the analysis of our options. Whenever I asked him to crunch numbers for different scenarios he was always more than happy to oblige, often anticipating my needs by supplying multiple options with minor variations to the terms. Ryan always made sure to answer my questions in depth and checked in throughout the process to make s... read more

Diana Botello 

on Zillow

4 years ago

Ryan went far beyond exceeding our expectations. We were first time homebuyers who were a little nervous about the whole process. Ryan made us feel completely comfortable and walked us through every step of the way. He was available at all times for questions or clarifications and he encouraged us when the process seemed difficult. It was wonderful to able to trust that our lender wanted the best situation for us and his advice was backed with knowledge and expertise. He presented all possible options and was completely hone... read more

jdannerhicks 

on Zillow

4 years ago

Ryan was available virtually any hour of the day or night to answer all of my questions. He helped me and my wife find our forever home and with his diligence, we were in the perfect position to put forth an offer and have our loan approved hassle-free. Ryan worked tirelessly to make sure we were ready for any possible curveball in the loan approval process! I cannot think of a better person to work with to help in the homebuying process. 

Laura 

on Zillow

4 years ago

Ryan was a pleasure to work with. Who knew the refinance process could be so smooth, quick and personalized? This did not feel like a hurried business transaction. Ryan checked in with me every step of the way. When I had doubts near the end, Ryan answered my questions and put me at ease. I never felt like he just wanted to close the sale for his benefit. As another reviewer said, it felt like a friend helping a friend. I will be recommending Ryan to everyone I know. 

Corey Goodman 

on Zillow

4 years ago

Can't say enough about Ryan and our experience refinancing out mortgage. I felt strongly enough about our experience and Ryan's performance that I recommended him to several friends/co-workers, some of whom then recommended him to others. Specifically, I was impressed with the friendly manner in which Ryan handled our personal communications. He was quick to provide thoughtful answers, always pleasant and grateful for the business, and accessible - he returned text messages and calls within minutes on multiple occasions, inc... read more

JTB 

on Zillow

4 years ago

I was hesitant to commit to refinancing as my only other experience in the mortgage process with a small bank had been very time consuming, impersonable, and inefficient. Working with Ryan, Daniel, and Rick's team at Guaranteed Rate proved to be a very different experience for me. I found the process with them to be extremely transparent, user friendly, secure, and efficient. The entire team was highly knowledgable and made themselves available to answer any and all of my questions from start to finish and even after closing... read more

kmosch21 

on Zillow

4 years ago

Ryan was awesome to work with for our refinance. We've already recommended him to multiple friends and family members who are now using him as well. He was always quick to respond and he gave us all the info we needed (and a great rate) . Ryan provided us with multiple options and walked us through the pros and cons of each. He and Guaranteed Rate made the process easy through their website for uploading documents and tracking everything. Even when we ran into an issue with the lawyer we chose, he was patient and helpful pro... read more

Carrie Travis 

on Zillow

4 years ago

Ryan was a great help to us when refinancing our home. When we initially called, he responded within 24 hours with preliminary rates and numbers. His communication was phenomenal throughout the entire process and he was great to work with. We highly recommend the VanAuken Brothers at Guaranteed Rate.