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Saela Pest Control
- Pest Control
- Thorton, IL
About this business
Location details
567 North Williams St, Thorton, IL, 60476, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I would not hire them again because they would come to your house even when you are not home. They would go ahead and only spray outside and expect you to pay. When you ask them they would say that they sent an email and i should read my email. I would not hire them again.
Guy tired selling me a years contract.
I had to sign a contract with this company for a 3 visit program. The ants disappeared only after I got a product from a famous home appliance store and did it myself. It was a struggle dealing with these people.
They came out on October 27....set some traps in m y basement and outside my house and I am wondering when they will be back to check them. please call me {Redacted per customers request} not real happy
Business response:
Thanks for your thoughts! Remember, we will come back out for free as many times as you need to make sure you are taken care of. If you give us a call at 866-529-0864 we can let you know when your next service is scheduled for. Please, let us know if you ever need anything more. We are always happy to help.
This company is responsive to inquiries and has a good customer service platform.
Business response:
Thank you for sharing your experience with us, James! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
Guarantee means nothing with this company.
Business response:
Julie, we apologize for the frustrations. We strive to make every interaction with us a positive one. Now, we are having a hard time finding your account based off of just your HomeAdvisor name, so please give us a call at 385-352-8932. We'd love to learn more about what happened. We want to make sure all of our customers are taken care of. We do guarantee our service and would love to see what we can do to earn a better rating and review from you. We look forward to speaking with you. Thanks!
Do not like the ipad only thing.
Business response:
We apologize for the frustration, Cathy. We strive to make every interaction with us a positive one. We also try our best to be a paperless company, hence the ipad. We do however send you a copy of your agreement via email right after you sign it. We hope to service your home well enough to earn a better rating and review from you in the future. Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help... read more
In my opinion they have fraudulent business practices. They trick people into paying for services they didn't receive.
Problem was for mice. Admin paperwork was a bit annoying. Must have signed or initialed a half dozen liability waivers. They required a 6 month contract which I thought was a bit much before they had even done the work.
Business response:
Thanks for sharing your thoughts with us, Roy! We appreciate feedback from our customers. Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.6 star rating with 823 reviews.
When is Saela Pest Control open?
Saela Pest Control is open now. It will close at 9:00 p.m.