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Saela Pest Control
- Pest Control
- Berthoud, CO
About this business
Location details
372 Mountain View Rd, Unit #15, Berthoud, CO, 80513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a pocket gopher invade our back yard, and dug several holes. Edge came out, set traps, and they were gone! We also set up a quarterly service for pest control, and since the service began, we have seen a lot fewer spiders and wasps even with the warm fall and winter that we are having.
Business response:
Thank you for sharing your experience with us, Dean! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
Was shading about their contracts. Still have huge issue. 1st tech didn't know where to put bait box, when question b/c dog ate it he played dumb. 2nd tech was better but even talked about how bad first tech was. NO PRIOR NOTICE TO SERVICE except as tech was en route on a Saturday. Had to change plans on the fly b/c of lack of notice. AWFUL CUSTOMER SERVICE when you call. Not results and service oriented. Just wants your money.
Business response:
April, we apologize for your experience. We strive to make every interaction a positive one. We're always very thorough about the sign-up process. We go over the agreement with you, have you sign it, and send you copies of everything. Now we do use the best products on the market and make sure to treat more places around your home with it. Our service specialists are trained very well and know the best strategies of protecting your home. Now, over time, our product has the ability to get into nests that have never been ... read more
Non local company focused on sales and getting into a year long agreement rather than listening to your needs and handling those . ItÂ’s a sales pitch and not customer service oriented . After calling to tell them they performed the wrong service, they told me I would be refunded. Here we are 2 months later and they still wont refund me. Instead they keep calling me trying to get me to sign up for their year program and accept the apology. This company is run by someone who doesn't know what the heck they are doing or how to... read more
Business response:
We apologize for your experience, Matthias. We strive to make every interaction a positive one. We're always very thorough about the sign-up process. We go over the agreement with you, have you sign it, and send you copies of everything. We train our sales reps to reiterate multiple times the length our customers are signing up for. Along with that we also make sure to have you watch our welcome video, which also explains the scheduling of our service. We did receive your email addressing your concerns and have tried re... read more
hired them due to the fact we found a hole in the outside wall and needed to eliminate pest that had managed to get inside the house. first visit went rather well. after making sure the guy who came out understood that service was for inside we get charged for a follow up visit with the person checking the outside traps. no actual contact was made with home owner and NOTHING was done on the inside, you know the entire reason for hiring them in the first place. highly disappointed with them as a company and their lack of comm... read more
no comment
Had spider service 2 weeks ago and have seen a couple of spiders recently. Need to call them out again.
Business response:
Thanks for your review., Jim! Give us a call at 866-529-0864, and we will get a re-service set up for you. Also, let us know if there is anything more we can do. We are always happy to help!
The project was done properly.We live in a 37- years old house and basement was not replace yet. Bugs and insects were hiding under the carpet. The service had to be repeated twice. Job was done with out hesitates.
Business response:
Thank you for sharing your experience with us,Nadia! We love feedback from our customers. We're always happy to help. If there is ever anything more we can do for you, please just let us know.
Do not hire this company. They are not a honest , customer satisfying company. It was explained to me that the first visit to eliminate the yellow jacket nest would cost $144.00 with a free 4 week follow up to spray again. Then follow with a quarterly visit for $114.99.They came for the 4 week follow up spray but charged my account $114.99. I only discovered the charge when checking my bank account. I called the company and they told me that the 4 week follow up was actually the start of the first quarter. So I was charged a... read more
I can't submit without a comment...
Business response:
Thanks for your review, Jacob! If there is ever anything more we can do for you, please just let us know. We are always happy to help.
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.5 star rating with 1,961 reviews.
When is Saela Pest Control open?
Saela Pest Control is open now. It will close at 8:00 p.m.