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Saela Pest Control
- Pest Control
- Berthoud, CO
About this business
Location details
372 Mountain View Rd, Unit #15, Berthoud, CO, 80513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
nothing
Business response:
Thanks for your review, Jim! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
Had to sign a one year contract to get the service
Business response:
Thanks for the review, Manuel! Hopefully, we will continue to serve you well enough to increase our rating. Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
Had to sign a one year contract to get the service done
Business response:
Thanks for the review, Manuel! Hopefully, we will continue to serve you well enough to increase our rating. Remember, we will come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
Edge had great customer service on the phone while scheduling them. They were able to come to my home the next day to address the problem and arrived within the time frame they said they would. They took care of the problem with the first visit. However, I am upset that I had to agree to a contract for a year, when the problem has been taken care of with one visit. I now have to pay $89 for 12 follow-up services to check the mouse traps every 5 weeks. Not worth it. I guess if I truly had an infestation rather than the minima... read more
Business response:
Amanda, we apologize for the frustration with the contract. As you mentioned, we're always very thorough about the sign-up process. We go over the agreement with you, have you sign it, and send you copies of everything. We are glad to hear that your problem with rodents is being taken care of. We do use the best products on the market and train our service specialists to treat more places around your home with it. We really do have an amazing service and make it our priority to make sure you are taken care of. Remember,... read more
The tech that came to our home needs more training. We pretty much did his job for him. We called the company and where able to get out of the year long contract we had agreed to.
Business response:
We apologize for your experience, Don and Linda. We strive to make every interaction a positive one. We've looked into which service specialist was responsible for this, and we have contacted the branch manager to ensure that it is addressed. We really do have a great service and are saddened that we did not have the opportunity to prove it to you. We only use the best products on the market and treat more places around your home with it. Our products have the ability to get into untouched nests and flush them out. If t... read more
I called this company specifically because they were open on Saturday and I wanted a mouse issue taken care of. I called them before noon and they said they would be by between 1 and 5pm. I changed plans I had for the day so I could be home. While I was on the phone with them, they also told me they would include spraying for spiders. Anyway, I did not hear anything by 4pm so I called to ask if anyone was coming. They told me the technician's sprayer broke and he was supposed to call and let me know. i told them I did not ne... read more
Business response:
Barbara, we apologize for your experience. We strive to make every interaction a positive one. We are sorry that our service specialist's sprayer broke and we had to reschedule your initial appointment. He wanted to make sure he was able to complete your whole service for you. Since this review, we were able to make it out to your home, as we came the very next business day, to complete your service. We hope to continue to service your home well enough to earn a higher rating and review. Remember, we will come back out ... read more
They continued to provide service at no charge when pesky wasps continued to nest.
Business response:
Thanks for your thoughts! We will continue to come back out for free as many times as you need to make sure you are taken care of. Please, let us know if you ever need anything more. We are always happy to help.
They have been out to treat x2 and I still have spiders.
What out for the sales contracts. Edge Pest Control is highly trained and effective in their sales, advertising, and presentation. This is generally a good thing for a business, but they abuse this talent and trick people into long contracts. There is nothing they invest into your home that justifies a contract, this practice is dialed in purely to maximize profits and prevent unhappy customers from trying other competitors. My problem with them is they trap the vulnerable and trick those who should have known better. Pest c... read more
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.5 star rating with 1,961 reviews.
When is Saela Pest Control open?
Saela Pest Control is closed now. It will open tomorrow at 7:00 a.m.