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Saela Pest Control
- Pest Control
- Berthoud, CO
About this business
Location details
372 Mountain View Rd, Unit #15, Berthoud, CO, 80513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
worst customer service.. will deny that you cancelled the service and then after paying for a service you didnt want they will still send you to collections.. rather than paying them I am fighting it and letting evryone know about this place.. avoid at all costs
Try to people into long term contracts.
Dustin came out for our first treatment of a very large infestation of box elder bugs (says it's the largest he's ever seen). He answered all my questions about toxicity, treatments, timeframes, etc. My only concern is that when I spent a very long time on the phone with Austin, he told me only about the 1 type of chemical they use and didn't even mention that a different one would be used if rain was pending. The people on the phone are there only to sell you, not to inform you. Do you research if you're fussy about the che... read more
Business response:
Thanks for your thoughts! Remember, we will come back out for free as many times as you need to make sure you are taken care of. Our service experts are very knowledgeable and will be happy to answer any of your questions. Austin is one of our senior experts and would have known that fact if asked. Please, let us know if you ever need anything more. We are always happy to help.
Orian called me back promptly, answered all my questions and couldn't have been easier to work with. I've not seen a mouse since they were here last week. I'd definitely recommend Edge Pest Control.
Business response:
That's so great to hear Joan! We're happy to hear we could help you out. Just let us know if there's anything else we can help you with, and we'll be back out for free to make sure you're taken care of.
This gonna save my 💰 in the long run.
Business response:
That's great to hear Tricia! It looks like you meant to give us a higher star rating ;). Remember, we'll be back out for free when you need it. We want to make sure you're taken care of! Just let us know. Thanks!
This group knew our problem, but failed to tell us they did not treat that problem before signing us up for yearly coverage and coming out for inspection. Could have saved themselves and us a lot of time by being honest in the first place.
Business response:
Thank you for your review. We strive for clarity in all we do, and we apologize for any confusion there may have been. We're always very thorough about the signup process. We go over the agreement with you, have you sign it, and send you copies of everything. We're unable to find your account based on your username here. Please give us a call at 866-529-0864 extension 1082 so we can speak with you. We're always looking for ways to improve. Thank you.
This company says whatever they need to say to get your service but the minute you have a problem and you are dissatisfied with their service they can find 1 million reasons not to show up and not come back out and re-service your home. When I initially signed up I got a same-day service on a Saturday at 7 o'clock in the morning now less than seven days later that I need to be reserviced again now no one's available!! They are booked all weekend they're not able to come out to my home this place is awful buyer beware buyer b... read more
Business response:
We apologize for your experience Dhaunta. We value each customer and strive to make every interaction a positive one. We are always more than willing to come back out when need be. Some days are simply busier than others, and unfortunately, the Saturday you requested was already completely booked. We are closed on Sundays, so Monday was the soonest we could come back out, which we did offer to do. We use the best products on the market, and it's essential to allow them some time to work before seeing results, as they ac... read more
Hired Edge Pest Control to handle a vole problem. When selling their service they assured me that four services over the course of one year would take care of the problem. After three services the problem is worse than ever. When I called to cancel they informed me I was still under contract for one more service, that they do not offer a guarantee and that it is common for the problem to persist despite their services. Funny how they didn't mention that when selling the service.
They call to let me know that they where on there way and what time they were going to be there and he was on time .
Business response:
Thank you for sharing! We hope to continue providing great service to you. Please let us know if there's anything more we can do. We are always happy to help!
Frequently asked questions about Saela Pest Control
How is Saela Pest Control rated?
Saela Pest Control has a 4.5 star rating with 1,961 reviews.
When is Saela Pest Control open?
Saela Pest Control is open now. It will close at 8:00 p.m.