Schweiger Dermatology Group - Brooklyn Heights

4.2

Dermatologists
Brooklyn, NY

About this business

Healthcare Dermatologists

Location details

32 Court Street, Suite 302, Brooklyn, NY, 11201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 7:00 p.m.
Tue	8:00 a.m. to 7:00 p.m.
Wed	8:00 a.m. to 6:30 p.m.
Thu	8:30 a.m. to 5:30 p.m.
Fri	8:00 a.m. to 2:00 p.m.
Sat	8:00 a.m. to 3:00 p.m.
Sun	Closed

4.2301 reviews

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Rebecca E.

7 years ago

They take FOREVER sending/filling prescriptions, and truly make no effort to get them out same-day. I believe the "doctor" I was seeing for quite some time has been fired due to the abysmal reviews on Yelp, and I can also say that he fucked up my leg after injecting some kind of substance into a scar to flatten it. Anyway, I will have to go back to them for at least one more refill of my prescription I'm sure, and I will not being going back after that.

Jack S.

7 years ago

I probably leave one negative Yelp review per year, and this is definitely worthy of my yearly review. After having several appointments with John Boutros (i.e., I thought we had built a relationship) he NO-SHOWED for my 9 am appointment (the first appointment of the day). I left after waiting for 40 minutes because I had a meeting for work I had to attend and had received no update from the staff regarding if/when John would arrive. John and/or the office did not reach out to apologize or explain the situation. A month ago... read more

Business response:

Hi Jack, We're sorry to hear you've been experiencing an issue getting in touch with our office. We've made sure to have a representative from our billing department reach out to you. Please contact us so we can resolve this matter asap. Please contact: Arielys Diaz General Manager-Brooklyn Heights Schweiger Dermatology Group W: (718) 408 - 4906 adiaz@schweigerderm.com Regards, Schweiger Dermatology Group

Ryan S.

7 years ago

Got a large permanent scar left where I just wanted a small wart to be removed. Currently looking for a malpractice lawyer who'd take my case. Stay away from this place, the "doctor" who scarred me has no experience handling a cryogun. Went in Jan '18, had a wart on my left hand which I wanted to remove. The young guy (John Boutros is the name, I believe) held the gun for a prolonged period of time which resulted in me carrying a cigarette burn looking scar to this day (5 months later) on my hand instead of a wart. It was ... read more

Juliette P.

7 years ago

This is by far the worse dermatologist I've ever been to. Not only do the receptionists not care whatsoever about the prescription you need and seem to mess up every small thing in regards to it even when given exact names of brands, Dr. John Botrous is inexplicably horrific at his job. I once waited 3 DAYS just to have a prescription okay'ed by him, which is absolutely unacceptable. The last straw was TODAY, waiting over an HOUR in my local Rite Aid for him to call back an okay another prescription. I called twice and my ph... read more

Business response:

Hi Juliette, We are truly sorry you had to experience a lag in receiving your prescription. We typically send them to the pharmacy before our patients even leave our office. Our GM at this location has reached out to you to apologize. Please do let us know if there is anything further we can do for you at this time. Regards, Melissa Kleinman Schweiger Dermatology Group

Louise C.

7 years ago

I have been a patient here and have seen a wonderful doctor for an annual skin check, had no complaints. I had a terrible skin reaction while on vacation and when I got back I called for an appt. I was given an appointment that day (which was great), thinking that I would be seen by a Doctor. I was seen by someone named John and after looking at my face we discussed prescriptions and he said he would give me a skin cream for my face and prednosone to take. I had asked for the prednosone pre-packaged ones that you take over... read more

Adele B.

7 years ago

To be clear, I can't rate the actual medical service provided by this office. However, I booked my first appointment, put down a co-pay, and proceeded to wait for 1+ hours before needing to leave for another commitment. I decided to give them the benefit of the doubt that it was just a bad night (Monday around 5 pm; there were people waiting for more than 2 hours) and rebooked a few weeks later for a first-thing-in-the-morning, 8 am appointment so I would be the first patient seen. I showed up a few minutes early and...guess... read more

Business response:

Hi Adele, We're very sorry you had to wait this morning. As our General Manager explained to you while you were waiting, John Boutros, PA-C was running behind as a result of train delays, which are out of his control. All of our providers are very respectful of our patients' time. John is very punctual and we can assure you he was trying hard to make it in for your appointment time. But as a New Yorker, we're sure you can appreciate that sometimes commuting delays do occur. Our providers get to the office via public transpo... read more

Asif A.

7 years ago

I was misdiagnosed by one of the doctors here with Lupus, a serious skin condition that I was then prescribed medication for. Turns out after several visits to different doctors at other institutions I found out I was misdiagnosed and was recommended to stop taking the treatment that I was prescribed. This doctor caused a lot of emotional stress for me and my family and I wish she was more thorough in her diagnosis. If she could not diagnose my skin condition that would have sufficed but she instead diagnosed me with somethi... read more

Natalie J.

8 years ago

I really was disappointed this time around and really giving Dr.Boutros a review. 1st time i went i was super impressed with the friendliness and attentiveness. Cream being delivered at home etc. however i still have issues on my skin if not worse. 2nd time was that I recommend him to my parents and they gave them insurance issues and would not accommodate their issues since they live abroad. Third time, toddler had some skin allergy who knows and diagnosed the same skin issue as me and the same cream. Although, our skin i... read more

Business response:

Hi Natalie, We're very sorry to hear you were unhappy with your most recent visit to our office. We know you've had great experiences in the past at our office and would like the opportunity to speak to you to address your concerns. We hope you'll contact our manager at this location so we can better understand your issues. Our manager is: Sabina Kozak General Manager W: (718) 338-3030 skozak@schweigerderm.com Regards, Melissa Kleinman Schweiger Dermatology Group

Lily M.

8 years ago

I did not have a good experience here. I felt like I was being sold on products constantly, not actually receiving a dermatological consultation. I've gone to dermatologists my entire life and I'm always given options, some covered by insurance, others not, but I was pedaled products by Dr. Boutros without given any options.

Business response:

Hi Lily, I am sorry to hear that your experience was nothing short of spectacular. We strive for the best possible patient care. We would love to make things right to ensure you receive the best possible experience. As healthcare professionals we do not push products on our patients. We make recommendations appropriate to your specific needs. Sometimes the recommendations are over the counter, or considered cosmetic (not covered by insurance) in which case this necessitates the recommendation for purchasing products as th... read more