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SECU Credit Union

4.2

About this business

Location details

971 Corporate Blvd, Linthicum Heights, Maryland, 21090, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
SunClosed
4.22,678 reviews
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A Google user 
7 years ago

bad 

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A Google user 
7 years ago

they constantly go under "manitance" 😡 cant access my account at least 70% put of the month so if your an entrepreneur or just like to access YOUR account ha this is NOT the bank for you. 

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A Google user 
7 years ago

I loved it...until the last update. Since the update, it crashes every time I try to use fingerprint recognition and half the time when I just put in username/password. What a pain - unreliable. 

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A Google user 
7 years ago

Anyone having problems with the app crashing anytime you use the thumbprint, it only works right if you have snapshot enabled. The dashboards seem overdone showing each balance twice. 

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A Google user 
7 years ago

It's less of a pain to login, but I don't find it easy to use. If I could give it zero stars, I would. Does not show all of your card authorizations as pending, which really sucks in case you forget you charged something. 

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A Google user 
7 years ago

The fact that your institution had decided that you want to force customers to call to pay off their loans rather than using your app, and do so by not displaying interest charges, and possibly subjecting them to penalties because they haven't paid something they don't even know exists, is making me think seriously about finding a new credit union, and I've been a member for 20+ years. 

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A Google user 
7 years ago

always having issue with login 

Business response:

Hi, please email us a screenshot of the error you are facing along with your mobile number at mobile.reviews@secumd.com so we can look into this for you. We apologise for any inconvenience. 

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A Google user 
7 years ago

❤ this app 

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A Google user 
7 years ago

I find the app so visually off-putting that I actually avoid checking my account. (Sometimes I go to the regular site from a browser, not that it's great on a mobile device, either. ) Not good. 

Business response:

We're always working hard to improve the app. Thanks for your download and feedback. 

Frequently asked questions about SECU Credit Union

How is SECU Credit Union rated?

SECU Credit Union has a 4.2 star rating with 2,678 reviews. 

When is SECU Credit Union open?

SECU Credit Union is closed now. It will open at 8:30 a.m.