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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,670 reviews
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2016 FORD FUSION SE Owner's profile image
2016 FORD FUSION SE Owner 
2 years ago

Love having my car serviced here. EXCELLENT customer service. This is the first dealership that I have ever been so happy with. We always feel like we are valued and appreciated as customers. We have never had a bad experience here. Thank-you Serramonte Ford. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD C-MAX SE Owner's profile image
2018 FORD C-MAX SE Owner 
2 years ago

Our service advisor, Richie is knowledgeable, Courteous and easy to work with. Problem was diagnosed quickly and handled in a timely manner. Very pleased with the service at Serramonte Ford. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD FOCUS SE Owner's profile image
2018 FORD FOCUS SE Owner 
2 years ago

Very efficient, very friendly, good job! 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2013 FORD EDGE SEL Owner's profile image
2013 FORD EDGE SEL Owner 
2 years ago

Serramonte Ford was able to move actual work on our car up during the day Provided ride home and delivered finished vehicle 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2009 FORD FOCUS SEL Owner's profile image
2009 FORD FOCUS SEL Owner 
2 years ago

Carlos and team are fantastic - true Ford whisperers. I bought my 2009 Ford Focus LX at Serramonte Ford and have always received excellent service and advice. My car still runs like a top, thanks to them. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD ESCAPE SE Owner's profile image
2018 FORD ESCAPE SE Owner 
2 years ago

I love the service and the people, I trust my vehicle only to Ford dealer, they treat me like family members thanks for the service 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2017 FORD ESCAPE SE Owner's profile image
2017 FORD ESCAPE SE Owner 
2 years ago

Kept me informed; car was finished before the time giving 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2022 FORD EXPLORER KING RANCH Owner's profile image
2022 FORD EXPLORER KING RANCH Owner 
2 years ago

as always, satisfied with the customer service there at ceremony Ford. Carlos Acala was a great help and always professional. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2020 FORD F250 SUPER DUTY Shopper's profile image
2020 FORD F250 SUPER DUTY Shopper 
2 years ago

The dealership was great and staff was amazing. Only complaint I guess would be with the Carfax report. When I got the truck home and washed it, it was obvious to me that the entire right side had been repainted and the fender was poorly repaired. This major body/paint repair was not reflected on the CarFax report the dealership gave me. Very disappointing. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,670 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.