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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,315 reviews
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Douglas G.'s profile image
Douglas G. 
2 years ago

Fast and easy, just like always! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

Julio G.'s profile image
Julio G. 
2 years ago

Excellent service shootout to Richard service advisor always go above and beyond 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2022 FORD BRONCO BASE/BIG BEND/BLAC Owner's profile image
2022 FORD BRONCO BASE/BIG BEND/BLAC Owner 
2 years ago

Easy to schedule and relatively painless 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2019 FORD ESCAPE SEL Owner's profile image
2019 FORD ESCAPE SEL Owner 
2 years ago

I only use Serramonte Ford since we owned our 2007 Escape Hybrid. I now have a 2019 Ford Escape and till use them. The only "issue", which really wasn't, was that when they replaced my wiper blades, someone forgot to take off the cover of the passenger side blade. I however, didn't realize it was just a cover but when I went back to my service writer, he took it off and apologized for the person's forgetfulness. If that's the only thing that's ever happened, I'd say this is A+ service! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2020 FORD TRANSIT T-350 HD Owner's profile image
2020 FORD TRANSIT T-350 HD Owner 
2 years ago

Very good service and fast, very recommended 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2015 FORD ESCAPE TITANIUM Owner's profile image
2015 FORD ESCAPE TITANIUM Owner 
2 years ago

The work was completed in a timely manner and the price was exactly as estimated. The Service rep was courteous and informative. 

Business response:

Thank you for the positive feedback! 

2023 FORD BRONCO BASE/BIG BEND/BLAC Shopper's profile image
2023 FORD BRONCO BASE/BIG BEND/BLAC Shopper 
2 years ago

The team was very pleasant and helpful. From the time of ordering my car all the way until I drove off the lot with it. I have no complaints for Serramonte Ford! 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

2023 FORD ESCAPE Owner's profile image
2023 FORD ESCAPE Owner 
2 years ago

All of the service reps that I've used - Richie, Pam and Carlos possess the excellence of character and professionalism that any customer would be very thankful to encounter...Serramonte Ford is very very lucky to have such employees and this is why I and others I know return for service and a new car...I hope you pay them well because they are your face to all of us and they do it outstandingly....when my 2017 Escape had a blown engine- Pam was great. It's a pleasure to deal with all of them. 

Business response:

Thank you for the positive feedback! 

2011 FORD EDGE SEL Owner's profile image
2011 FORD EDGE SEL Owner 
2 years ago

Everyone was so nice, professional. Kept me informed as to the progress of the diagnosis and repairs. 

Business response:

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,315 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.