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Serramonte Ford

4.4

About this business

Location details

999 Serramonte Blvd., Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.45,670 reviews
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2022 FORD MAVERICK XL/XLT/LARIAT Owner's profile image
2022 FORD MAVERICK XL/XLT/LARIAT Owner 
2 years ago

prompt and friendly service. Car was serviced and returned before promised time. Very efficient and helpful service interaction. 

Business response:

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated. 

2013 FORD FOCUS TITANIUM Owner's profile image
2013 FORD FOCUS TITANIUM Owner 
2 years ago

I already submitted a review. Please check your records - 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2017 TOYOTA RAV4 HV LE/XLE Shopper's profile image
2017 TOYOTA RAV4 HV LE/XLE Shopper 
2 years ago

It was a great experience. Anthony was quick and awesome. 

Business response:

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated. 

2023 FORD MUSTANG MACH-E SELECT Shopper's profile image
2023 FORD MUSTANG MACH-E SELECT Shopper 
2 years ago

Excellent experience, Gema was very helpful and a great salesperson. 

Business response:

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated. 

2019 FORD FUSION SE Owner's profile image
2019 FORD FUSION SE Owner 
2 years ago

Great service rep, service done to specs...will return but pricing has become too aggressive. Nearly 400 dollars for a routine oil filter tire rotation and wipers with inspection is even for a dealership about 25% higher than warranted. Also note that the website estimates are lower than the estimates when you go in...$149 became $179. So Serramonte would suggest you review your numbers, In any case I still feel better going to this dealer for a hybrid service than I would outside. Thanks 

Business response:

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated. 

2013 FORD F150 SUPERCREW Owner's profile image
2013 FORD F150 SUPERCREW Owner 
2 years ago

My vehicle was delivered to my house. It was looking mighty clean and detailed. My original problem was fixed in three days. 

Business response:

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated. 

2019 FORD FUSION TITANIUM Owner's profile image
2019 FORD FUSION TITANIUM Owner 
2 years ago

Excellent service manager, great pick-up and delivery service. 

Business response:

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated. 

2015 FORD FOCUS SE Owner's profile image
2015 FORD FOCUS SE Owner 
2 years ago

Outstanding service. My Service Advisor, Pam and her Team , always do a great job of servicing my 2015 Focus - it just turned over 200K miles - and is running as strong now as when I got it! 

Business response:

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated. 

2017 FORD F150 SUPERCREW Owner's profile image
2017 FORD F150 SUPERCREW Owner 
2 years ago

easy drop off and pick up and was done on time 

Business response:

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated. 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 5,670 reviews. 

When is Serramonte Ford open?

Serramonte Ford is open now. It will close at 8:00 p.m.