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Hall School Grn Shinfield, School Grn, Reading, ENG, RG2 9EH, United Kingdom
Get directionsFirst-class care was provided. When my mum went into care, there was every reassurance given. If I had any questions or concerns, they are dealt with almost immediately. Lots of activities going on during the day so my mum wasn't left sat in a room on her own. Considering the continued difficulties due to Covid, they are managing this effectively and communication is good. The staff are warm and friendly and doing an amazing job.
Business response:
Thank you for your kind words, Sue. We really enjoy having your Mum with us, and she has settled in so well.
My brother and I moved our sister here in March following a very positive recommendation from a family friend. She has advanced dementia. We have both been really impressed by the way she has responded to the move. She looks much better, mainly due to the personal care she receives from the staff. They ensure she is well-groomed, and this is something that would have been very important to the person that she used to be. All the staff we have met have been interested to know about her life before dementia set in, which I thi... read more
Business response:
Thank you so much, Pauline, we love having your sister with us, and it has been such a pleasure getting to know you all.
My father went into the home after having a fall. It was decided that he needed to go into full-time care, and Shinfield View was recommended. After a shaky start, he has become more animated, able to remember activities, healthier and in his words, "quite likes it here", which from him, is praise indeed. My sister and I are overjoyed at his progress. We cannot thank or fault the staff for their care, enthusiasm, joyousness in dealing with elderly people and their families.
Business response:
Thank you so much, Alison; dad is really a joy to have here with us at Shinfield View. Take care.
The people excellent, food and personal training and activities.
Business response:
Thank you so much; we are so lucky to have you with us at Shinfield.
I get my hair done when I want, and my room is beautiful.
Business response:
We love having you stay with us. We are glad that you like your room and enjoy having your hair done. Thank you.
Placing one of your parents into a residential care home is never going to be easy and this, coupled with the current coronavirus situation, made this a really difficult decision for us to be confronted with. The staff at Shinfield have been absolutely marvellous at making our father feel welcome and quickly settled, in spite of these difficult times. Dad is an Alzheimer's patient, and it's a real comfort to know that he is on a dedicated floor where staff can look after him with his special needs in mind. Fortunately, he ha... read more
Business response:
Thank you so much, Robina; Dad is a joy to have with us.
Shinfield View did everything possible to admit my sister within 24-hours, following a Covid test and succeeded. She has twice been hospitalised through seizures, and I have been constantly updated. Shinfield View has now enacted a rapid response team to keep her in the home so that she does not have constant hospitalisation. I cannot rate them too highly. They really know her, and this is a huge relief during Covid lockdown.
Business response:
Thank you so much, Rodney; we are so lucky to have your sister here with us! Take care, and stay safe!
My husband went to Shinfield View for respite during January whilst we moved house. I can honestly say that it was like a 5* hotel, not a care home and he was treated with so much care and attention during his stay. Due to Covid, he had to stay in his own room for the first week, but the staff frequently visited him, and he was very happy. With everything inclusive, this home offers a most professional approach to care and a large number of staff are all very attentive, cheerful and respectful. He enjoyed his stay, says the ... read more
Business response:
Hi Judy, thank you very much, that is very kind of you. We are glad he enjoyed his stay. Thank you.
Shinfield View runs a very special home, and we cannot express our sorrow for the problems that have beset the home of late. No-one could have foreseen what you have had to deal with over the last nine months. That you have fronted up to the issues and been so transparent is also a credit to you. The management should feel proud of the way you have dealt with this, we have always been impressed with your approach, that nothing is ever too much trouble and you always try to do whatever people ask of you without hesitation. Sa... read more
Business response:
Sue, thank you ever so much for this review, you are very kind to provide us with this wonderful feedback. Thank you and take care.
Shinfield View Care Home has a 4.9 star rating with 256 reviews.
Shinfield View Care Home is open now. It is open 24/7.