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Shirley Ryan AbilityLab
- Hospitals
- Chicago, IL
About this business
Location details
355 East Erie Street, Chicago, IL, 60611, United States
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The therapists need more training on how to treat patients like actual people.
Business response:
Audrey, thank you for sharing -- we value honest feedback. If you'd like to share more, feel free to contact us directly at mystory@sralab.org.
Overview Reviews Photos By owner About                       Reviews from the web 4.7/5Facebook · 501 votes Google review summary Reviews All stroke27 insurance24 therapist20 nurses19 +6 Sort by Most relevant Newest Highest Lowest  Audrey Mercer 3 reviews I had a stroke in January of 2024, went here in February of 2024. My left side was affected, so the main focus was getting me walking again, and some work on my left hand. … More  scott mann 6 reviews·1... read more
BEWARE: if you want to be treated by a place that hires crooks and thieves to run around pinching personal items, then shirley ryan ability lab is for you! my moms phone was stolen during her inpatient rehab stay while she was unable to walk and fend for herself- completely taken advantage of. I also personally know other former patients that also experienced the same issue of person items (mainly phones) somehow going “missing” while they were out of the room and in the rehabilitation lab. Obviously, the staff here CANNOT b... read more
Business response:
Hi Victoria, we take your feedback seriously. Please message us directly at mystory@sralab.org with more details.
If you are going to be doing inpatient therapies avoid this place at all costs. The nursing staff is some of the worst I have ever seen. There are 2 PCTs on the 23rd floor, Michelle and Joy, that were incredible and genuinely cared about the job that they were doing. As for everyone else it was awful. The therapy is great and I thank all of the therapists that helped my mom while she was there but will never recommend inpatient at Shirley Ryan to anyone! My mom was transferred to a new facility and she was doing things the f... read more
Business response:
Thanks for sharing your experience, Emily — we value honest feedback. Please consider messaging us separately with more details at mystory@sralab.org.
the pt & ot are great, but the drs & most of the pcts & nurses suck. i really wished i picked craig in Colorado instead of here for my son.
Poor overall clinical care management for patients in an inpatient setting.
Business response:
Max, thank you for sharing--we value honest feedback. If you'd like to connect with us directly to share more, please reach out at mystory@sralab.org.
Frequently asked questions about Shirley Ryan AbilityLab
How is Shirley Ryan AbilityLab rated?
Shirley Ryan AbilityLab has a 4.3 star rating with 1,552 reviews.
When is Shirley Ryan AbilityLab open?
Shirley Ryan AbilityLab is open now. It is open 24/7.