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Shirley Ryan AbilityLab
- Hospitals
- Chicago, IL
About this business
Location details
355 East Erie Street, Chicago, IL, 60611, United States
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The physical therapy might be alright…but their scheduling and record keeping is a disaster…I notified them that I was ceasing my sessions when I was diagnosed with cancer and needed to focus on that treatment…now they’re dunning me for cancellation fees for sessions I cancelled…it’s not a headache I want to deal with right now…
Business response:
Carey, thank you for bringing this to our attention. We strive to meet — and even exceed — the expectations of all of our patients. Please reach out to us directly at mystory@sralab.org so we can address this situation quickly.
I would not recommend Shirley ryan for burn victims nope nope nope
Business response:
Thanks for sharing your experience, Jimmy — we value honest feedback. Your privacy is important to us, and we ask that you message us separately with more details at mystory@sralab.org so that we can continue the conversation and learn more.
This is a mixed review..the PTs are fabulous, but they unfortunately have to follow the dictates and lack of visionary emphasis by the Administration on the bottom line, not the customized treatment or continuum of their former patient care establish by the RIC founder Dr, Henry Betts. Their communication with the referring hospitals and MDS is poor at best and many oversights are made. They follow what Medicare dictates NOT what the patient truly needs. Rarely is an MD seen on an outpatient floor and research is only ... read more
Business response:
Denise, thanks for sharing your experience — we value honest feedback and will pass it along to the team. In the meantime, if you'd like to share any more specifics, don't hesitate to reach out to us at mystory@sralab.org.
My son was there 4 weeks for a TBI I have never experienced such inadequate care ever. The nurses hang on their phones. They distribute meds and when asked what they are giving a patient they respond w I don’t know. But truthfully it’s the administration. Head nurse commented to me how calling security on a TBI patient who preservatives is Insignificant. Social worker did nothing to help us but rather did things destructively. And he was never was assessed cognitively. Beyond negligent In fact possible malpractice which wer... read more
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My Uncle was there for a month, don’t get me wrong some of the therapists are very talented as well as the medical team. However, most of the evening staff require additional training. My Uncle was fitted for a boot for his right foot due to his major Ischemic stroke, half the time they didn’t put it on him during his therapy sessions. I will say that speech therapy was OUTSTANDING with him. However, when they tell you your family member is getting discharged be prepared, because they certainly are kicking you out (less ... read more
Frequently asked questions about Shirley Ryan AbilityLab
How is Shirley Ryan AbilityLab rated?
Shirley Ryan AbilityLab has a 4.3 star rating with 1,539 reviews.
When is Shirley Ryan AbilityLab open?
Shirley Ryan AbilityLab is open now. It is open 24/7.