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355 East Erie Street, Chicago, IL, 60611, United States
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My wife had to wait in the hallway for 20 min while in severe pain from major back surgery. We also had problems with admissions and the insurance coverage, they could not figure out which coverage was the primary for my wife and made me jump through hoops to straighten it all out. Very bad experience getting started.
My wife had to wait in the hallway for 20 min while in severe pain from major back surgery. We also had problems with admissions and the insurance coverage, they could not figure out which coverage was the primary for my wife and made me jump through hoops to straighten it all out. Very bad experience getting started.
The facility looks nice and some of the therapists are top notch. However, the day to day nurses/staff are awful. Cleanups take days, post-meal insulin is hours late, compromising patients condition, nurses brush you off when making a request. Really lacking the basics we would expect in a favility like this and severely lacking the touch of a caring staff. Thumbs down.
The facility looks nice and some of the therapists are top notch. However, the day to day nurses/staff are awful. Cleanups take days, post-meal insulin is hours late, compromising patients condition, nurses brush you off when making a request. Really lacking the basics we would expect in a favility like this and severely lacking the touch of a caring staff. Thumbs down.
Shirley Ryan AbilityLab has a 4.3 star rating with 1,552 reviews.
Shirley Ryan AbilityLab is open now. It is open 24/7.