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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good Elevators broke down for about 3 hours when everyone was checking in for Superbowl weekend. Staff was great, very helpful.
Business response:
We apologize for the inconvenience caused by the elevator breakdown during your check-in for Superbowl weekend. We appreciate your understanding and are glad to hear that our staff was able to assist you during this time. Thank you for your feedback.
The location was great and it met my needs for the occasion. the upsell by the check-in manager and not making it clear all the additional fees. And the up-sell room wasn't great. location to our event and the shared space with the other casinos was great
Business response:
We apologize for any confusion regarding additional fees and the room upgrade. We appreciate your feedback and will work to improve our communication in the future. Thank you for choosing Silver Legacy Resort & Casino.
Short and sweet Nothing Location
Business response:
We appreciate your feedback, Adolfo.
Pleasant So much cigarette smoke. Unbearable at times. Convenient to go to other locations.
Business response:
We apologize for the inconvenience caused by the cigarette smoke during your visit. We strive to provide a comfortable environment for all our guests and will address this issue. Thank you for your feedback.
Had a good time down at the tables. Also betting on the football games. The room is nice and spacious. And they had activities for the kids. So that’s a plus.
Business response:
Thank you for your positive review, Darrell! We're glad to hear that you had a great time at our resort and casino. It's fantastic that you enjoyed the tables and betting on the football games. We're also pleased that you found our rooms spacious and liked the activities we had for the kids. We appreciate your feedback and hope to see you again soon!
We walked down to Gold n Silver restaurant for a awesome breakfast The bed and coffee,got water at the front dest We really love it
Business response:
Thank you for your positive review, Pam! We're glad to hear that you enjoyed your breakfast at Gold n Silver restaurant and found our bed and coffee to your liking.
Good
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
I enjoyed the staying! View from the room! The room !
Business response:
Thank you for your positive feedback, Jose! We are delighted to hear that you enjoyed your stay at Silver Legacy Resort & Casino. We strive to provide our guests with exceptional experiences, and we are glad that you appreciated the view and the room.
Very pleasant Registration lady was not very helpful when checking in Toilet could have been cleaner Room and view were very good. All employees other than registration lady were VERY friendly and helpful. Checking out fellow was very helpful.
Business response:
Thank you for your feedback, Joseph. We apologize for any inconvenience you experienced during check-in and with the cleanliness of the toilet. We appreciate your kind words about the room, view, and the helpfulness of our other employees. We will address your concerns and strive to improve.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,840 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.