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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Good
We stayed because of a concert here and this was a safe option to avoid driving afterwards. The sheets were mediocre at best. The room was clean and we felt safe but just not special.
Business response:
Thank you for taking the time to share your feedback with us. We appreciate your honest assessment of your stay to stay with us after attending a concert. We're glad to hear that you found the room clean and felt safe during your stay. However, we regret to learn that the sheets were not up to your expectations and that the overall experience didn't feel special. Your comments have been noted, and we will use this feedback to improve our services. We value your input as it helps us enhance our guests' experiences. Thank you ... read more
Wonderful The resort fee pisses me off, because booking .com says I didn’t have to pay it!
Business response:
We are sorry to hear about the issue you experienced with the resort fee. We understand your frustration, especially given the information you received from Booking.com. Thank you for your feedback on this matter. We appreciate you bringing this to our attention, as it helps us improve our communication with third-party booking sites to ensure accurate information is provided to our guests.
Exceptional
Very nice stay in a historic hotel, glory of the past days with present enchantement. The pool needs better control - there are numerous persons who keep occupying it the whole day without consideration for other guests. Great view from the room with mountain range and the surrounding areas.
Business response:
Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay in our historic hotel and appreciated the glory of its past days combined with present enchantment. We're also pleased that you were able to enjoy the great views of the mountain range and surrounding areas from your room. We truly value your comments about the pool occupancy issue and will address this with our staff to ensure better control and a more enjoyable experience for all our guests. Your input helps us improve our services, a... read more
Very Good
Pleasant
Very Good
Very Good ammenities
Business response:
We are happy to hear that you found our amenities very good. Thank you for taking the time to rate us.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,887 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.