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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Ima trooper so I went with the flow My air conditioning didn’t work that good shower pressure didn’t work that good etc Sportsbook
Business response:
We appreciate your input regarding the air conditioning and shower pressure issues. Your patience is valued.
Wonderful
Exceptional parking elevators were extremely slow. rooms were nice, clean and comfortable.
Business response:
We are delighted to hear you found your room nice, clean and comfortable! It's wonderful to know that our accommodations met your expectations and provided you with a pleasant stay. We truly appreciate your feedback about the elevators and understand that the slow service may have caused some inconvenience during your visit. Your observations about both the positive aspects of your experience and areas where we can improve are valuable to us, and we're grateful that you took the time to share your thoughts about your stay wi... read more
Exceptional
Good Parking lot elevators were disgustingly dirty and not well maintained Hotel front desk staff were very blah and uninviting Beds were comfortable. Rooms were clean. Staff on the phone was courteous and helpful
Business response:
We appreciate your input regarding the elevators and front desk service. We're glad the beds were comfortable and rooms were clean. Your feedback about the parking lot elevators needing better maintenance and cleaning is valuable to us, and we understand how this impacts the overall experience. We also take note of your comments about the front desk staff interaction. It's encouraging to hear that our phone staff provided you with courteous and helpful service, and that you found your room to be clean with comfortable beds d... read more
Pleasant Check in process is automated with machines, did not accept most of our foreign IDs. Bars located throughout casino would not accept our IDs and we didn't particularly want to walk around with our passports whilst trying to enjoy a night out. Have not had this issue at any other casino or bar in the USA (We're in our 30s). Well appointed rooms
Business response:
We appreciate your input about the ID acceptance issues at check-in and bars. We understand how frustrating it must have been to encounter difficulties with your foreign IDs not being accepted by our automated check-in machines and at the various bars located throughout the casino. We recognize that having to carry your passports while trying to enjoy your night out was not the ideal experience you were hoping for, especially given that you haven't encountered similar issues at other casinos or bars during your time in the U... read more
Very Good
Very Good
Very relaxing The parking Easy to find fast check in and out options and friendly helpful staff
Business response:
We are delighted to hear you found your stay relaxing with easy parking, quick check-in, and helpful staff!
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,167 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.