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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Enjoy the excitement of Silver Legacy Resort Casino, located in the heart of Downtown Reno. Elegance and luxury surrounds you with over 1,700 rooms and suites. Immerse yourself in the captivating atmosphere of this beautiful Reno hotel casino, where the Sierra Mountains create an exquisite backdrop for your getaway; offering world-class skiing, golfing and outdoor activities just minutes from the comfort of your spacious Reno hotel room. Silver Legacy Resort Casino offers all of the amenities you've come to expect from a mod... read more
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
We had a beautiful view & the room was decent. It was fun walking around the connected Casinos gambling & shopping. There aren’t many channels on the small tv we had in the room & the pillows we had were so tiny, luckily there were 3! It was an exceptionally busy weekend so parking was terrible & check in took almost 45 minutes but all in all, it was a good stay. I’ll definitely be back!
Business response:
Hi Angela - we are happy to hear you enjoyed your getaway at our resort. We are so fortunate to have so many different things to do - We are truly a city within a city. We apologize for any confusion or frustration that may have presented itself as you were parking and while at our front desk. Our team members work as quickly as they can to best serve each guest. We hope to see you again soon! :)
Woke up to extremely loud demo outside our room and told hotel staff that we weren’t happy and her reply was, oh, sorry. No compensation for losing 3 hours of sleep. Very disappointed and we will not be back
Business response:
Hi Angie - We are so disappointed to read about your experience. Our guests should never experience what you did and we can't apologize enough for the frustration and confusion we caused during your stay. We appreciate your honesty and your feedback about your experience, because we need to ensure that this never happens to any of our guests. It will be addressed with all appropriate management and teams immediately. It is never our intention for anyone to feel this way and we are truly so sorry. We do hope you'll give us an... read more
Construction and demo started outside our room and woke me up before 7 am. Not expecting that after a late night. Nothing offered from the staff to show regard for disturbance
Business response:
Hi Cameron - We are so disappointed to read about your experience. Our guests should never experience what you did and we can't apologize enough for the frustration and confusion we caused during your stay because of the construction. We appreciate your honesty and your feedback about your experience. It will be addressed with all appropriate management and teams immediately. It is never our intention for anyone to feel this way and we are truly so sorry. We do hope you'll give us another chance!
It was good clean but around 2 am there was a woman running up and down the hall screaming and cursing. Room next door had to listen to their child screaming all night and the mom or dad was throwing up it was disgusting the beds were not very comfortable but we were just passing thru 1 night only
Business response:
Hi Nancy - We are so disappointed to read about your experience. Our guests should never experience what you did and we can't apologize enough any confusion or frustration we may have caused you during your one-night stay. We appreciate your honesty and your feedback about your experience, because we need to ensure that this never happens to any of our guests. It will be addressed with all appropriate management and teams immediately. It is never our intention for anyone to feel this way and we are truly so sorry. Did you co... read more
Great place always. Tried all of the hotels in reno. This is my favorite. Will be back in October.
Business response:
Hi David - We are happy to hear about your experience at our resort. We love having you here and can't wait to see you in October! :)
I haven’t been to Reno since 2004 big time change. Circus circus used to have keno but this time I found out they no longer have keno but silver legacy did, so we made or way to silver legacy we were having a good time until finishing up a 2nd game of keno and the keno attendant had stepped away from the game why the game was still going. It was only me and my boyfriend playing but while the attendant was away more people joined. So while we’re still waiting for the attendant to return the drink lady came by and started to t... read more
Business response:
Hi Eunice - We are incredibly sorry to hear about your experience. Our guests should never experience what you did and we can't apologize enough for making you feel mistreated at our resort. We appreciate your honesty and your feedback about your experience, because we need to ensure that this never happens to any of our guests. It will be addressed with all appropriate management and teams immediately. It is never our intention for anyone to feel this way and we are truly so sorry. We do hope you give us a second chance and... read more
Business response:
Thank you, Jorge!
Very good experience. Even got to meet a celebrity in the lobby!
Business response:
Hi RM - We are glad to hear you had a wonderful time at our resort. We can't wait for your next visit! :)
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.4 star rating with 32,089 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.