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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
I felt safe there Close to everything It was nice
Business response:
Thank you so much for your wonderful feedback! We're thrilled to hear that you felt safe during your visit to Silver Legacy Resort & Casino. It's great to know that you appreciated our convenient location, being close to everything. We're delighted that you found your overall experience to be nice. Your comfort and enjoyment are our top priorities, and we're pleased that we were able to meet your expectations. We hope to welcome you back again soon for another enjoyable stay.
Wonderful
Exceptional Direkt im Zentrum von Reno, spaßiges Casino Hotel, wir waren 2 Nächte dort und haben 1 Tag zum Ausflug an den Lake Tahoe genutzt, ca. 1 stunde Fahrtzeit. Abends im Hotel dann ein bisschen gezockt. Hat Spass gemacht, gerne wieder
Business response:
Vielen Dank für die tolle Bewertung! Wir freuen uns sehr, dass Sie Ihren zweitägigen Aufenthalt bei uns genossen und Spaß in unserem Casino hatten. Es ist wunderbar, dass Sie unsere zentrale Lage in Reno nutzen konnten, um die Gegend zu erkunden, einschließlich eines Tagesausflugs zum Lake Tahoe. Wir freuen uns, dass Sie unser Hotel als idealen Ausgangspunkt für Ihre Abenteuer empfunden und abends im Casino viel Spaß hatten. Wir freuen uns über Ihr Feedback und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Very Good alles bestens, jederzeit hier gerne wieder
Business response:
Wir freuen uns sehr, dass Sie im Silver Legacy Resort & Casino einen sehr guten Aufenthalt hatten. Ihr Feedback ist uns sehr wichtig. Wir freuen uns, dass alles Ihren Erwartungen entsprochen hat und Sie uns gerne wieder besuchen würden. Unser Ziel ist es, allen unseren Gästen ein angenehmes Erlebnis zu bieten, und wir freuen uns, dass uns dies bei Ihrem Besuch gelungen ist. Vielen Dank für Ihre positive Bewertung. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.
Exceptional
Good
Self-check in felt in-personal. Room stunk. Self check-in, room smelled like cigarettes. Parking
Business response:
Your feedback is important to us, and we appreciate you taking the time to share your experience. We value your perspective on the self-check-in process and the room odor issue you encountered. We understand these aspects of your stay did not meet your expectations. Thank you for bringing these matters to our attention, as it helps us identify areas where we can improve our services. We will carefully consider your comments as we continually work to enhance our guests' experiences.
Good but not Great. During our stay - which was Sunday to Wednesday they have limited serves with multiple restaurants and bars closed. 2 of the 4 elevators were down for maintenance leading to longer waits. The Ice Machine on my floor was out of order and the vending machine next to it provided room temperature drinks. When dining in the Row you need to provide your players club card to ear points, but this was not mentioned by the wait staff and we didn't learn this until last day. The Row casinos of Circus Circus, Silver ... read more
Business response:
Thank you for sharing your detailed feedback and concerns about your recent stay with us. We sincerely apologize for the inconveniences you experienced, including the limited services, elevator maintenance, issues with the ice machine and vending machine, and the lack of information about using players club cards for dining points. We appreciate you bringing these matters to our attention. We strive to provide a seamless and enjoyable experience for all our guests, and we regret that we fell short of this goal during your vi... read more
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,887 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.