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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful
Very friendly staff and very comfortable The easy way to relax Very easy and enjoyable
Business response:
We are delighted to hear you found our staff friendly and your stay comfortable and relaxing, Michael! It's wonderful to know that you had an easy and enjoyable experience with us. Our team works hard to create a welcoming atmosphere, and we're thrilled that it contributed to your relaxation. Thank you for taking the time to share your positive feedback. We hope to welcome you back again soon for another pleasant visit.
Wonderful Wish microwave in the room. View from room and helpful staff.
Business response:
We are delighted to hear you enjoyed the view from your room and found our staff to be helpful! These are two aspects of our service that we take great pride in, so it's wonderful to know they enhanced your experience. Thank you for your feedback regarding the microwave in the room. We appreciate you taking the time to share your thoughts, as guest input is valuable for our continuous improvement efforts. We hope to welcome you back again in the future.
The Silver Legacy meets all of my needs and I will come back again Too many e-mails between the time I made the reservation and checked in. For me, the Resort Fee is a rip off since I usually only stay 1-2 nights and go to the casino the whole time. I have a Caesars card, but don't know how to apply overnight stays and people with Caesars card, staying 1-2 nights shouldn't have to pay the resort fee It was great, I like the elegant decor of the lobby, but updated, clean, functional room. Nobody bothers me and I like the coff... read more
Business response:
We are delighted to hear you enjoyed your stay at the Silver Legacy! It's wonderful to know that you appreciated the elegant decor of our lobby, as well as the updated and clean functional room. We're glad you found the bed comfortable with plenty of pillows, and that you enjoyed the in-room coffee and small refrigerator. Thank you for your valuable feedback regarding the emails and resort fees. We appreciate your input and will take your comments into consideration. We're thrilled that overall, your experience met your need... read more
Wonderful ac,but they sent someone to clean .worked better staff in lobby
Business response:
We are delighted to hear about your wonderful experience! Thank you for noting our responsive maintenance and lobby staff.
Wonderful Need more pillows for the bed Room was clean and comfortable, nice view of Reno. The shower was clean. Good location to walk around and explore downtown area.
Business response:
We are ecstatic to hear that you found our resort clean and comfortable with a nice view of Reno. We're glad you enjoyed the cleanliness of the shower and the room's overall comfort. It's wonderful to know that our location allowed you to easily explore the downtown area. We appreciate your input regarding the need for more pillows and will take this feedback into consideration for future improvements. Thank you for taking the time to share your experience with us and for reaching out.
Good
Reno Trip 2025 We had to take a room with two queens rather than the deluxe king we had booked. Comfortable, clean rooms.
Business response:
Thank you for your review of your Reno trip in 2025. We're overjoyed to hear you found our rooms comfortable and clean. We appreciate your flexibility in accepting a room with two queens instead of the deluxe king you had originally booked. Your satisfaction is important to us, and we're glad we were able to provide you with a pleasant stay despite the change in room type.
Very Good
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,887 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.