This profile has been claimed by the business owner or representative.
SimonMed Imaging - Avondale
- Diagnostic Imaging
- Avondale, AZ
About this business
Location details
10815 W McDowell Rd, Ste 102, Avondale, AZ, 85392, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 10:00 p.m. | |
| Tue | 6:30 a.m. to 10:00 p.m. | |
| Wed | 6:30 a.m. to 10:00 p.m. | |
| Thu | 6:30 a.m. to 10:00 p.m. | |
| Fri | 6:30 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Recommendedi am very content with the services provided by SimonMed. They can always schedule me on dates that work with me and their staff is very kind and helpful.
I went to the SimonMed facility for a CT scan today and was denied service and was told I had to pay $212 to be seen. I explained to Ellie that my insurance card specifically says do not collect at time of service. She then said with attitude “Again I’m just telling you what the insurance says. So I told her well again I’m just telling you what insurance card says as well. She told me to have a nice day. I had a chest Xray on the 8th of Aug and nothing was collected then. Why the disparate treatment. Is it your practice to g... read more
Business response:
Hello Shomari, thank you for taking the time to leave us a review. If you believe there's been an error, and would like to speak with someone in our billing department, please send your information to billing@simonmed.com so we may reach out to you. Thank you.
The simonmed on 107th ave on McDowell Rd in Avondale that I went to there customer service in front office was not ver friendly and The technician that did the ct scan was very rough putting in the iv his name is Alex Araza you need more Spanish speaking technicians I’m sorry but they were not very professional I rather go to Banner Imaging
Business response:
Hello Gloria, thank you for taking the time to leave us a review, we strive to provide appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
these guys have a screw loose. they are wanting everyone to wear a dumb mask again. I will never do it. I have a medical issue against them. they are discriminating. bad place
Business response:
Thank you for your feedback Emily, we appreciate it.
Lady doing my procedure was very not caring. Left me in a very cold room on my back with no blanket for 30 minutes all alone. Then at end told me to get dressed quickly and leave. As I was getting dressed she knocked and asked me if I was done. I said NO but she came in anyway. No privacy!! I was called in about 45 minutes after arriving. Very bad experience! Disrespectful and not carrying.
Business response:
Hello Grant, thank you for taking the time to leave us a review, we strive to provide appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
I was told X-rays would be read and to my dr within 1 - 2 days. I called them 4 days later and was told they would be read 2 days from then. 1 week later and still have not read them. Not good for possible broken bones. 😡😡😡
Business response:
Hello Nancy, if you are still in need of assistance, please email info@simonmed.com so we may reach out to you. Thank you.
Estoy pasando una experiencia horrible año tras año me hacer la mamigrafia aquí, me la hicieron el viernes 17 pensé que era por que me estrujaron la bubi derecha una incomodidad al llegar a casa veo que me causo una alergia algo hasta ahorita lunes 20 ni se quita y es muy incomodo esta súper roja el area, me preocupa no se q hacer jamás me avía pasado
Business response:
Hola Yran, Un miembro del equipo de administración se comunicará con usted directamente. Gracias.
Had to wait over 30 minutes for my CT scan. A disturbance developed with a customer regarding a missing driver’s license that went on and on. BUT my tech, Alex, was great.
Never never make you appointment on a Sunday. First of all… you have people who don’t know how to verify insurance. They try to take payment when you don’t have a copay or deductible. They want to put a card on file just in case the insurance doesn’t pay. The truth of the matter is they don’t bill it right. Are you kidding I will never give them a card if they can’t even verify my insurance correctly. The receptionist called her supervisor and her supervisor doesn’t know about insurances. She said if I could get a reference ... read more
Business response:
Hello Martha, we thank you for bringing this to our attention so we have the opportunity to review and provide re-training where necessary. If you have any other concerns, please feel free to reach out to info@simonmed.com where we can gather further information.
Frequently asked questions about SimonMed Imaging - Avondale
How is SimonMed Imaging - Avondale rated?
SimonMed Imaging - Avondale has a 4.4 star rating with 5,994 reviews.
When is SimonMed Imaging - Avondale open?
SimonMed Imaging - Avondale is closed now. It will open tomorrow at 6:30 a.m.