This profile has been claimed by the business owner or representative.
SimonMed Imaging - Central Phoenix
- Diagnostic Imaging
- Phoenix, AZ
About this business
Location details
2620 N 3rd St, Ste 101, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
RecommendedSimon Med is a busy office, but most of the staff & technicians were very friendly, knowledgeable, & seemed personable in communicating with their patients.
Business response:
Thank you for the review, Jan!
RecommendedProfessional, efficient and courteous!
Business response:
Thank you for the review!
RecommendedThey are friendly, kind and very fast
Business response:
Thank you for the review!
After doing paperwork and signing online I arrived 15 minutes early per their request. Was not seen til an hour after appointment time! And I was not the only person in the waiting room put through this. SimonMed needs to re-examine how it does scheduling. Utter disrespect of patients to have us wait so long! This isn’t an emergency room where they must do triage to take in the most life threatening cases. This isn’t a situation where every patient takes an unpredictable amount of time. This is just horrible, disrespectfu... read more
I had an 8 AM appointment this past Saturday. It was requested that I arrive at 7:45 AM, which I did. At 8:30 AM, the people in the waiting room were told that the x-ray technician was 15 minutes away. After that 15 minutes was up, and I still wasn’t called, my husband inquired about how long it would be. He was then told that the x-ray technician would not be arriving for at least another hour. I had to reschedule for the following Monday. On Monday, my appointment was scheduled for 9:30 AM. I was called in shortly before 1... read more
Business response:
Hello Peter, we are sorry to hear this, we believe our patient’s time is valuable and our goal is to see patients at the time of their appointment. Thank you for your feedback.
Customer service is unpleasant. I had to run around to 4 clinic’s because each one had an excuse of either low on x-ray techs or tech couldn’t perform the x-ray my daughter needed. Each clinic had a different excuse. The front staff don’t ever look happy to check you in.
Business response:
Hello Stephanie, we apologize for the inconvenience. If you are in need of assistance or have any other concerns, please feel free to reach out to info@SimonMed.com where we can gather further information.
I had an 8 o’clock appointment and they said to get there 15 minutes early. I arrive 15 minutes early with four people in line in front of me. I had checked in on my phone, but I still waited in line to make sure that they had everything after checking in it was like 805. I did not get in till 855 so I don’t understand why we have an 8 o’clock appointment and have to wait that long if I would’ve known that I would’ve made an earlier appointment because I had other appointments I had to go to. The technician was very kind and... read more
Business response:
Hello Dena, we are sorry to hear this, we believe our patient’s time is valuable and our goal is to see patients at the time of their appointment. Thank you for your feedback.
It's 5/31/23 and I'm still waiting for a refund for double payment made on 10/6/22 svc. Excuse after excuse, SimonMed rec'd double payment and has kept the money. Supervisors never call back, customer call center people insist they will but they don't, insist they need to escalate to refund "back end" team. Way beyond reasonable expectation to receive a refund of a credit on an account. Shame on you SimonMed.
Business response:
Hello Mindy, thank you for taking the time to leave us a review. If you believe there's been an error, and would like to speak with someone in our billing department, please send your information to info@simonmed.com so we may reach out to you. Thank you.
Went to work for them was discriminated against for my age and disability, no one from HR even contacted me. That should say it all, to everyone.
Business response:
Hello Su, thank you for reaching out to us. We value your feedback and would like to speak with you regarding your experience. Please email info@simonmed.com so we can obtain additional information and reach out to you. Thank you!
Frequently asked questions about SimonMed Imaging - Central Phoenix
How is SimonMed Imaging - Central Phoenix rated?
SimonMed Imaging - Central Phoenix has a 4.3 star rating with 6,110 reviews.
When is SimonMed Imaging - Central Phoenix open?
SimonMed Imaging - Central Phoenix is closed now. It will open at 7:00 a.m.