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SimonMed Imaging - Central Phoenix
- Diagnostic Imaging
- Phoenix, AZ
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
2620 N 3rd St, Ste 101, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
https://m.youtube.com/watch?v=IldyLrz3edY They basically decline your insurance and try to force you to pay out of pocket… class actions in the foreseeable future!
Scheduler never mentioned that she scheduled test at a different location than the one postponed the previous day due to incorrect order by doc. In fact she asked if I wanted to go to the same location as the day before. Front desk staff at location #1 wasn’t knowledgeable about scheduling process. Left message for scheduling supervisor. Never heard back.
Awful. In every way. Ending with rude staff.
What a train wreck!! Price changed over and over. Finally settled for on the originally agreed upon price when they discovered my doctor had confirmed it. At the end, they said I still might get an invoice although paid in full in cash. When I registered a complaint the gal at the front was cavalier at about the entire thing. I wasted an hour of time. Bright spot: the tech was competent! So yay for that. Lame!!
Worst customer service EVER the phone rep is the WORST of any company Bar none! I was in Inside sales for 50 years. The phone reps making the appointments are NOT a fit for the job at all. Beyond Rude. I told him I was really sorry he was having a bad day and asked him to pleas not take it out on me, and I was being sincere and he hung on me.
It depends on which facility. They’ve grown so large and staff aren’t trained to work cohesively together.
Your text about the appointment did not tell me what location my visit was at. I had scheduled this weeks ago and did never receive notice of location. Your text was incomplete to say the least. So I called 8:00 that morning to the general 800 to get more info. I was informed I had a 9:00 appointment. Great, except when I get there to check in at 8:50 There is a sign that says your appointment is merely a suggestion That walk ins may be taken before my allocated spot. That proved to be true. At least 3 or 4 people that walk... read more
Did not receive the test I was scheduled for? I had to reschedule? Waste of my time and money!
I’m not down playing all Simon meds just the one I went too. First of all their ultrasound tech was very sweet and compassionate and gentle , but on the other hand their mamogram tech was a total uncaring , condescending, uncaring woman I have ever met. Worked it like it was no big deal and always rushed knowing I was hurting already and tried to rush through it. Never in my life have I been asked to not move not breathe like an X-ray. What I had done was a 3D mamo. She rough handled me so much and so bad that by evening tim... read more
Frequently asked questions about SimonMed Imaging - Central Phoenix
How is SimonMed Imaging - Central Phoenix rated?
SimonMed Imaging - Central Phoenix has a 4.3 star rating with 5,907 reviews.
When is SimonMed Imaging - Central Phoenix open?
SimonMed Imaging - Central Phoenix is open now. It will close at 5:00 p.m.