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SimonMed Imaging - Central Phoenix
- Diagnostic Imaging
- Phoenix, AZ
About this business
Location details
2620 N 3rd St, Ste 101, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
https://m.youtube.com/watch?v=IldyLrz3edY They basically decline your insurance and try to force you to pay out of pocket… class actions in the foreseeable future!
Business response:
Hello Josh, thank you for taking the time to leave us a review. If you believe there's been an error, and would like to speak with someone in our billing department, please send your information to info@simonmed.com so we may reach out to you. Thank you.
Scheduler never mentioned that she scheduled test at a different location than the one postponed the previous day due to incorrect order by doc. In fact she asked if I wanted to go to the same location as the day before. Front desk staff at location #1 wasn’t knowledgeable about scheduling process. Left message for scheduling supervisor. Never heard back.
Business response:
Hello Kathleen, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, and we have passed this scheduling feedback along. Thank you.
Awful. In every way. Ending with rude staff.
Business response:
Hello Beth, we appreciate you taking the time to leave us a review. If you would like to speak with a member of our management team, please send an email with your information to info@SimonMed.com so we can reach out to you. Thank you.
What a train wreck!! Price changed over and over. Finally settled for on the originally agreed upon price when they discovered my doctor had confirmed it. At the end, they said I still might get an invoice although paid in full in cash. When I registered a complaint the gal at the front was cavalier at about the entire thing. I wasted an hour of time. Bright spot: the tech was competent! So yay for that. Lame!!
Business response:
Hello Mark, thank you for taking the time to leave us a review, we strive to provide appropriate communication and appreciate you sharing this feedback so we may follow up internally. Thank you.
Worst customer service EVER the phone rep is the WORST of any company Bar none! I was in Inside sales for 50 years. The phone reps making the appointments are NOT a fit for the job at all. Beyond Rude. I told him I was really sorry he was having a bad day and asked him to pleas not take it out on me, and I was being sincere and he hung on me.
Business response:
Hello, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, and we have passed this scheduling feedback along. Thank you.
It depends on which facility. They’ve grown so large and staff aren’t trained to work cohesively together.
Business response:
Hello, we appreciate you taking the time to leave us a review. Your feedback helps us understand where we have opportunities to improve, thank you.
Your text about the appointment did not tell me what location my visit was at. I had scheduled this weeks ago and did never receive notice of location. Your text was incomplete to say the least. So I called 8:00 that morning to the general 800 to get more info. I was informed I had a 9:00 appointment. Great, except when I get there to check in at 8:50 There is a sign that says your appointment is merely a suggestion That walk ins may be taken before my allocated spot. That proved to be true. At least 3 or 4 people that walk... read more
Business response:
Hello Howie, thank you for taking the time to leave us a review. We are actively working to improve our systems and processes and appreciate your feedback. Thank you.
Did not receive the test I was scheduled for? I had to reschedule? Waste of my time and money!
I’m not down playing all Simon meds just the one I went too. First of all their ultrasound tech was very sweet and compassionate and gentle , but on the other hand their mamogram tech was a total uncaring , condescending, uncaring woman I have ever met. Worked it like it was no big deal and always rushed knowing I was hurting already and tried to rush through it. Never in my life have I been asked to not move not breathe like an X-ray. What I had done was a 3D mamo. She rough handled me so much and so bad that by evening tim... read more
Frequently asked questions about SimonMed Imaging - Central Phoenix
How is SimonMed Imaging - Central Phoenix rated?
SimonMed Imaging - Central Phoenix has a 4.3 star rating with 6,110 reviews.
When is SimonMed Imaging - Central Phoenix open?
SimonMed Imaging - Central Phoenix is open now. It will close at 5:00 p.m.