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SimonMed Imaging - Thunderbird
- Diagnostic Imaging
- Glendale, AZ
About this business
Why Choose Us SimonMed Imaging and its affiliates have been serving the community for over 30 years. Our mission is to provide best-in class affordable care through the use of advanced technology. We have patient-focused staff and highly trained medical professionals. SimonMed has over 160 convenient locations across 11 states and provides late night and weekend appointments to accommodate patients.
Location details
5410 W Thunderbird Rd, Ste 100, Glendale, AZ, 85306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Horrible horrible HORRIBLE customer service and you have the market pretty much cornered. Xray wait times are a joke and the queue information is never up to date. Can't schedule one but you have 2 and 3 hour waits at the two I drove to. No number to call at the sites to get actual information on wait times. Go early in the morning and sorry, no xray tech today. Go back next day, sorry but someone MIGHT come in if you care to wait an indefinite time period. Same story at every Simonmed location I have been to.
SimonMed is one clusterf**k after another. I wouldn't take my dog there.
I don't recommend anything about Simon Med. Asking medicare patient to pay 20% medicare doesn't pay up front. I have never been asked and was told if we don't pay no test. waited almost 2 hours waiting and discussing, and for a manager. This is the worst place we have ever been in. some other twit front desk person but in and said if you don't pay, no test. No respect for patient, obviously they really need the money. Run from here ! Terrible place...
My son needed an X-ray. The website said walk-ins are u til 4:30pm. We got there at 4pm and the lady said they stop taking walk-ins at 3:30pm. I called the number when I got home and the guy I spoke to said I could go on Saturday. The website indicated they were open so i went back the next Saturday to the location on 27th Ave and when I got there was told they don’t do x-rays on Saturday’s. Again the website was wrong. She then sent me to the location on Thunderbird because she said they took walk-ins until 2pm. I drove ov... read more
Between my recent video fluoroscopy and MRI arthrogram of my wrist I was cancelled and rescheduled no less than 6 or 7 times. Most recently, I drove the 45 minutes to the Sun Valley west location and received the call telling me I needed to be rescheduled AGAIN !! After the rescheduled appointment I was receiving texts confirming I kept the appointment they rescheduled ! I’ve been around for a long time with radiology facilities. I’ve been a practicing chiropractor for 34 years and have never seen or even heard of a more dis... read more
I don’t recommend the location on Thunderbird Road. The staff was very kind however SMI is broken up into many small rooms on several floors with a lack of staff to guide you where to go. There needs to be a remodel of this location which is severely overdue. The waiting room needs a very thorough cleaning, it’s stained and dirty.
I logged in to see my results and had to enter my drivers license information. After I did that I was advised I would receive an email. It’s been over a week and I’ve heard nothing and received nothing except a request for a review.
Dilapidated office, tech never introduced self then stated “you know the drill” as direction to change into gown for ultrasound,walked by 2 armed officers escorting shackled female prisoner in hallway
I had two separate exams in March. I was asked to pay my out of pocket responsibility at the time of service. I made the payments in full. After the claims were submitted to my insurance they were processed very quickly. After I received my EOB’s, I compared them to what I was told to pay and discovered I was over charged by almost $300. For almost three months I have been trying to get a refund and every time I call, I am given a different excuse as to why they can’t issue a refund. After several frustrating calls to Simon ... read more
Frequently asked questions about SimonMed Imaging - Thunderbird
How is SimonMed Imaging - Thunderbird rated?
SimonMed Imaging - Thunderbird has a 4.2 star rating with 6,866 reviews.
When is SimonMed Imaging - Thunderbird open?
SimonMed Imaging - Thunderbird is closed now. It will open at 7:00 a.m.