This profile has been claimed by the business owner or representative.
Sisbarro Autoworld Volkswagen
- Car Dealers
- Las Cruces, NM
About this business
Location details
1115 S Valley Drive, Las Cruces, NM, 88005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
completed recall as requested.
Excellent service and very friendly staff. Happy to return here for service.
They could not fix my issue that they previously attempted to repair, including replacing all the sensors. Jorge Castro (the service manager would not return my calls) told the service rider Nathan Miller (great guy and very responsive) that they could not repair my car anymore and the diagnostics checked fine, even though the car was never test driven. He also would not supply a loan vehicle during service. It was promised at the purchase of the car. It was always accommodated until Jorge Castro said no more and needed to b... read more
Business response:
Thank you for sharing your experience with us. I understand your frustration regarding the unresolved issues with your vehicle and the lack of communication from our service department. It's important to us that our customers feel heard and supported, and I appreciate your feedback on this matter. I encourage you to reach out to me directly at Sisbarro Volkswagen so I can address your concerns. We value your loyalty and want to ensure you receive the service you deserve. Thank you for your understanding, and I hope to assist... read more
When we bought this car from Sisbaro in 2022, the sales staff told us the vehicle was under warranty for 7 years. This was confirmed in an oil change with Nathan in the service department and said warranty would expire in early Oct 2025. Vehicle had intermittent check engine light go on and off, so I made an appointment in mid Sept. only to be informed the vehicle had a 4 year warranty. We will never buy again from this deceitful dealership.
Business response:
Thank you for sharing your experience with us. I understand your concerns regarding the warranty information and the discrepancies you've encountered. It's important to us that our customers receive accurate information. I encourage you to reach out to me directly at Sisbarro Volkswagen so I can address your concerns. Your feedback is appreciated, and we want to ensure that we meet your expectations in the future. Jason Swindle General Manager Sisbarro Volkswagen (575) 524-3561
Frequently asked questions about Sisbarro Autoworld Volkswagen
How is Sisbarro Autoworld Volkswagen rated?
Sisbarro Autoworld Volkswagen has a 4.4 star rating with 812 reviews.
When is Sisbarro Autoworld Volkswagen open?
Sisbarro Autoworld Volkswagen is closed now. It will open tomorrow at 8:00 a.m.