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110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I would not recommend SD to anyone. The staff that I worked with was awesome. Certain items in the house I feel could have been designed better than what it was.
MY YARD WAS LEFT IN DISARRAY WITH DITCH RUNNING THROUGH THE MIDDLE OF THE YARD EVEN THOUGHT "ITS FUNCTIONING AS INTENDED" IS WHAT I WAS TOLD! ALSO HAVE A WINDOW WHERE THE GASKET HAS ALREAD FAILED SO YES THEY SURE KNOW WHAT THEY ARE DOING. HAHAHAHAHA
Whether or not I would recommend Smith Douglas would depend on the builder the friend would have to deal with. Eric is rude, condescending, argumentative and spoke to me as if I was an idiot. Bentley was up front about things, helpful and genuinely concerned about doing things / making things right. So if my friend was guaranteed to deal with Bentley I probably would recommend. However, if my friend had to deal with Eric, I would absolutely NOT recommend.
The yard work really brought down my review. The bushes in the front were not even buried into the ground and are already dying after a month of moving in. The uneven and dead sod as well.
I would provide an accurate depiction of our experience along with the experiences of my neighbors to anyone I spoke with interested in a smith douglas home.
Communication is poorly handled with 1 single goal in mind which is sell as fast as possible and build faster. Quality is very low due to young staff who do not know how to communicate nor how to build quality. .
While the local staff was pleasant and responsive to my initial needs and inquiries, there are significant flooding issues and other concerns with the craftsmanship of my home. I would not recommend a friend, and would in fact, suggest another builder. Understandably, issues can occur with any builders. However, the non-responsiveness to my issues/concerns, coupled with the craftsmanship of this home, is making me regret the decision to purchase a home in Springs Crossing subdivision.
Not likely to recommend
They were difficult to work with. Kim Shelton, our salesperson, misinformed us on several occasions. She also lied to us on several occasions.
Smith Douglas Homes has a 4.3 star rating with 5,400 reviews.
Smith Douglas Homes is closed now. It will open at 1:00 p.m.