Smith Douglas Homes

Taylor B. 

on GuildQuality

3 years ago

I'll make it my life's mission to dissuade as many people from purchasing a home from Smith Douglas as possible. Already talked one person out of purchasing a home. Hope to increase those numbers soon. They will straight up lie to you. No ethics. We paid for window screens we still haven't received. Cracked bathtub, parts of the wall that were broken so there's no sheet rock, the backyard is a swamp, etc 

Jack F. 

on GuildQuality

3 years ago

We signed out contract 1 October. Our home was supposed to start construction and permits back in November of 2021. We had weekly updates stating that everything was underway and that we’re just pending approval from the county for permits to begin construction. Problem was the permits were never actually submitted and the land was never perc and our property was a giant pile of dirt used to store everyone else’s dirt until March 8th which was our original closing date. We were misled about the status of our home for nearly ... read more

Customer in Mableton, GA 

on GuildQuality

3 years ago

I delayed my process due to landscaping and now that the house is closed, I’m still dealing with the same issue. Also, we are finding all kinds of imperfections in the house where things just weren’t done correctly or up to build standards. Even things they fixed are still having issues. 

John R. 

on GuildQuality

3 years ago

I can't really recommend Smith Douglas as a builder. While I like my home it took 6 months beyond the original estimated completion date. Also expect there to be multiple changes in agents and construction managers with empty promises that things are going to get better. Smith Douglas used COVID as an excuse for their own incompetence. The quality of construction is clearly subpar, especially when it comes to the finishes. They're also slow about completing the punch list. 

Darius D. 

on GuildQuality

3 years ago

As long as Smith Douglas is partnered with Guaranteed Rate, I'll never recommend them to anyone. There's other things but that's the main one. 

Gloria O. 

on GuildQuality

3 years ago

I had to constantly ask what was going on. Always got the same excuse although other houses were being built. 

Ashley P. 

on GuildQuality

3 years ago

We chose smith douglas based on our review of locations and cost of the build. After our experience we would have easily paid the increased 50k to build with another builder after the awful experience we encountered from every single staff member we worked with. We closed a month ago and still are missing numerous materials. We were taken advantage of ans lost over $5,000 because we were told we had a closing date, of which smith douglas gave to THEIR preferred lender. Then moved closing another 40 days further 9 days before... read more

Breanna N. 

on GuildQuality

3 years ago

While I am grateful for our home, so many issues have came up even AFTER we moved in. The a/c went out on 4th of July weekend, our yard is currently torn up from bad sewer lines, and there was sheetrock where our washer line was. Many more issues to count but I would not recommend. They had over a year to get it right when it was only a 6 month build time.