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Smith Douglas Homes

4.3

About this business

Location details

110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 a.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.35,398 reviews
Madison W.'s profile image
Madison W. 
3 years ago

The quality of the home is poor. While it was put up in a timely manner the quality isn’t there. We are thankful for our home but will never purchase a smith Douglas home again. 

Customer in Kannapolis, NC's profile image
Customer in Kannapolis, NC 
3 years ago

I would not care to leave a comment here. 

Marquilia W.'s profile image
Marquilia W. 
3 years ago
Customer in Mt. Juliet, TN's profile image
Customer in Mt. Juliet, TN 
3 years ago

I don't like the quality of my house and the way they built it. It's been a month since I closed on the house, and there are four or five windows and doors that don't work. The stairs are cracked, and the painting was the worst. I can see the wood behind the paint. My friends that have homes from Smith Douglas Homes have the same complaints. No one responded properly. 

Customer in Mableton, GA's profile image
Customer in Mableton, GA 
3 years ago
Jessica M.'s profile image
Jessica M. 
3 years ago

I have tried numerous times to get the building managers to do what they said they would do. Paint the garage, fix lifting on the roof, our washer leaked bc the back part of the connection wasn’t attached to the back properly, we had to pay $400+ to landscape the whole side they said was ours but didn’t even cut or do anything to it before our closing. So WE had to come out of pocket to do things you all should have done before closing. Everyone else’s grass was cut and nice before closing but not mine? No. That’s honestly u... read more

Jorja W.'s profile image
Jorja W. 
3 years ago

I understand that the pandemic has caused a lot of delays, but the process for building my home has been very difficult. Even now, I am still trying to communicate to get paperwork such as the certificate of occupancy and the first level supervisor, JH, refuses to return phone calls at the Huntsville location. 

Ryan K.'s profile image
Ryan K. 
3 years ago

Very dissatisfied with the quality of work and attention to detail -- see below for further explanation. I was also surprised and frustrated that there were so many things left incomplete during the "final" walk through - no refrigerator, no screens in windows (and when we asked Zach about the screens, he said "You guys had screens?"), numerous things unpainted, dry wall left on bedroom floor, etc. The home was not cleaned prior to move in as we were told it would be. It felt as if Zach and the team just wanted to get the ho... read more

Kelvin C.'s profile image
Kelvin C. 
3 years ago

Delays. The process took nearly a year. 

Frequently asked questions about Smith Douglas Homes

How is Smith Douglas Homes rated?

Smith Douglas Homes has a 4.3 star rating with 5,398 reviews. 

When is Smith Douglas Homes open?

Smith Douglas Homes is closed now. It will open at 10:00 a.m.