Smith Douglas Homes

Billy D. 

on GuildQuality

5 years ago

House wasn’t cleaned when we moved in. Also we have been here 4 weeks and still don’t have internet and cable. Lines were not run . Spectrum said it should have been done before house was started. We are still waiting. 

Gary L. 

on GuildQuality

5 years ago

We were mislead on the lot for this house - we were told we could have a large open back yard for our fence and dog, Too many trees were left up and no one from Smith Douglas would do anything to remove unwanted trees. Even as I offered to help with the expense. I had to cut down many trees and remove old trees that were left behind from the septic clearing. That's another issue, trees were left behind at my expense to get rid of. I spend many hours dragging them out of the wooded area and cutting them up. $450 it cost to ha... read more

Valinda P. 

on GuildQuality

5 years ago

Poor communication. 

Customer in Calera, AL 

on GuildQuality

5 years ago

I would say I'm dissatisfied with the whole experience, I also left a detailed review with the closing attorney, so if anyone wants to know anything about my review just check with the closing attorney, & I would very much like to talk with the person who owns the company. I also have written a letter to my regional manager of Alabama and if they have any questions they can call me and I would be more than happy to talk with them. 

Joel K. 

on GuildQuality

5 years ago

This company installed the wrong counter tops then tried to make us settle for the wrong one installed, they installed the wrong floors which pushed out my “blue tape” session. The tub was gouged when we moved in and they won’t replace it. None of the keys worked for the locks after we closed. I had to come the day of closing and walk the house a final time after previously walking it 3 separate times to ensure the repairs and cosmetic touch ups were done correctly. The vendors they have come in are trash, they do substandar... read more