Smith Douglas Homes

Customer in Eatonton, GA 

on GuildQuality

4 years ago

Perri Futo made the process smooth and exciting! However, John Chase made the closing process and the unaddressed items thereafter a uneventful experience. 

Customer in Kannapolis, NC 

on GuildQuality

4 years ago

many items needing follow up fixes. 

Jonathan H. 

on GuildQuality

4 years ago

We sold a rock solid 40 year old home in a highly desired neighborhood to move into this new build because it fit our needs and the location is great. Unfortunately, we wish we had taken more time, although in the current market that also really wasn't an option. Within two weeks of moving in, one of the rails for the garage door came down from the ceiling and was found to not have been appropriately installed. We then discovered (as we prepped for a guest) that the shower in the second ensuite gets NO hot water. On the plus... read more

Timede R. 

on GuildQuality

4 years ago

I chose to purchase my home with Smith Douglas because I saw previous homes that were completed by this builder and I fell in love. My dissatisfaction is with the team. I received updates regularly in the beginning (first 2-4 months of my 8 month build time). My updates came through checking portal and weekly check-ins of the property. When asked about lack of updates, I was given random excuses (every time I visited my construction site the person who provides updates was onsite). 

Customer in Dawsonville, GA 

on GuildQuality

4 years ago

There was not enough transparency within the company. It feels like they give you the run around on updates. 

Terese D. 

on GuildQuality

4 years ago

SD does not go the extra mile. Those I worked with at SD seem unconcerned about customer satisfaction. I would not recommend this builder to a friend.