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Solid Signal
About this business
Solid Signal is more than just an online retailer. Solid Signal, specializes in distributing the latest in high-tech equipment and product research to professional media installers and the tech-savvy consumer. In addition to providing a choice of hundreds of high-quality, name-brand, digital audio and video equipment, Solid Signal offers product information, installation guidance and troubleshooting assistance to enhance customers’ experiences. Because of its product knowledge and research, Solid Signal is able to help cus... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WAS QUICK, EASY AND UNDERSTANDABLE
Business response:
Thank you so much for your kind words, Dale. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
The product is well built and sturdy . It is heavy, so for me I could not handle it. Mike was so nice and understanding, service is top notch.
Business response:
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
Product was good and as expected. Customer service needs improvement. Could not find out if there was actually stock available, ha dot trust them when they took order. Worst issue was never received any notification by email or text that the order had shipped. Had a major timing issue and paid for 2 day shipping. Finally called customer service and was told it shipped and was sent the tracking number. System should have automatically sent that but apparently failed.
Every item was packaged well and delivered very timely exactly as ordered.
Business response:
Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
Your products are unique and reliable but I get the feeling you are making up the profit by gouging on the shipping. When would an item the size of a cigarette package cost $12.99 to ship and that's half the price of the item. This is why Amazon is going to take over the merchandise market.
Business response:
Thank you for providing your feedback and letting us know about this issue, Brendan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (877) 312-4547 and we'd be happy to help you out. Cheers, Solid Signal
Your products are unique and reliable but I get the feeling you are making up the profit by gouging on the shipping. When would an item the size of a cigarette package cost $12.99 to ship and that's half the price of the item. This is why Amazon is going to take over the merchandise market.
Business response:
Thank you for providing your feedback and letting us know about this issue, Brendan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (877) 312-4547 and we'd be happy to help you out. Cheers, Solid Signal
it was easy simple done waiting on shipment
Business response:
Thank you so much for your kind words, Danny. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
Shipping cost is to high. We ship every day you don't have to make money on us for shipping
Business response:
Thank you for providing your feedback and letting us know about this issue, Robert. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (877) 312-4547 and we'd be happy to help you out. Cheers, Solid Signal
The Antop UFO Omnidirectional Amplified Out/Indoor HDTV Antenna (AT-414B) plus cable, Blonder Tongue Single 2-Way Splitter w/ 1 Power Passing Port (LPD-2) and Antennas Direct 40-inch TV Antenna J-Mount 1.6-inch OD (STM1000) worked perfectly. 70 mile reception from the south, 55 mile reception from the north and everywhere in between clear as a bell. Support personnel was great as well. Thanks to all.
Business response:
Thank you for providing your feedback and letting us know about this issue, Fernando D.. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (877) 312-4547 and we'd be happy to help you out. Cheers, Solid Signal
Frequently asked questions about Solid Signal
How is Solid Signal rated?
Solid Signal has a 4.8 star rating with 1,193 reviews.
When is Solid Signal open?
Solid Signal is open now. It will close at 8:00 p.m.