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Solid Signal - Novi, MI
About this business
Solid Signal is more than just an online retailer. Solid Signal, specializes in distributing the latest in high-tech equipment and product research to professional media installers and the tech-savvy consumer. In addition to providing a choice of hundreds of high-quality, name-brand, digital audio and video equipment, Solid Signal offers product information, installation guidance and troubleshooting assistance to enhance customers’ experiences. Because of its product knowledge and research, Solid Signal is able to help cus... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your product is awesome i give it a 5 star rating. I have a metal roof and its very difficult to get a signal but now i have 5 bars, its very affordable and i highly recommend this product.
Business response:
Thank you so much for your kind words, Dago. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
Very efficient, especially in the current situation. Thank you!
Business response:
Thank you so much for your kind words, Ann. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
easy got an email with a promotional order and I purchased the item
Business response:
Thank you so much for your kind words, Kenneth. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
Got my part yesterday. Price was good but shipping was a bit much for such a small part.
Business response:
Thank you so much for your kind words, Phillip. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
I needed a 2 inch diameter ground mast to install a satellite dish. I will be setting the mast in concrete, and initially I was looking at an 8 foot mast. I decided to chat with an agent to check the shipping cost. Due to the long length, the shipping was almost $100 for the 8 ft mast selling for about $25. Without any request on my part, the agent checked the 7 ft mast and the shipping was under $15. The 7 ft mast will still work fine in the concrete, and the agent saved me $85 in shipping. I have found Solid Signal to be h... read more
Business response:
Thank you so much for your kind words, Niel. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
Ordered item 10.000mAh solar panel power bank advertised at $26.99. At checkout the price was then $32.99 Is the additional $6.00 in taxes? I did not select any additional shipping or expedited transaction. Seems kind of high if just taxes. Please let me know what the additional $6.00 charge if for.
Business response:
Thank you for providing your feedback and letting us know about this issue, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (877) 312-4547 and we'd be happy to help you out. Cheers, Solid Signal
You were easy to do business with and delivery was prompt. I love my new skywave radio.
Business response:
Thank you so much for your kind words, James. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
Not to complain, but these were supposed to be 2 for $19.99 but I was charged $23.98 plus tax for 2.
Business response:
Thank you for providing your feedback and letting us know about this issue, Charles. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (877) 312-4547 and we'd be happy to help you out. Cheers, Solid Signal
Due to coronavirus there were a bunch of complications. While I didn't get my order overnight, customer service was extremely helpful and responsive to get things worked out. I felt like customer service was very good about dealing with things that were well beyond their control. That extra effort is all I can expect from a company in the current environment.
Business response:
Thank you so much for your kind words, Adam. We really appreciate you taking the time out to share your experience with us. Cheers, Solid Signal
Frequently asked questions about Solid Signal
How is Solid Signal rated?
Solid Signal has a 4.8 star rating with 1,198 reviews.
When is Solid Signal open?
Solid Signal is closed now. It will open tomorrow at 8:00 a.m.
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